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Walmart buyers beware

This happened in Canada last year with iPad 2’s but instead we got clay models of iPads. I think now they don't accept cash returns without first opening the box and verifying the contents even if it's shrink wrapped.
 
And here I thought having half a tinted screen was a big issue but at least the notepad's are most likely uniformed :D
 
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I have worked at Kohl's and have heard endless customer service tales. Before my time there, someone tried to return the box of a vacuum cleaner with weights inside to replicate the weight of the vacuum. People will try anything.

Absolutely inexcusable on Walmart's behalf to not open and check inside before reselling.
 
Extreme-ultra-high resolution display? They just had to remove the whole "touchscreen" part.
 
I can only imagine how many they have done. They most likely blitz as many iPads as possible before this went news
 
When I bought the new iPad from a local Walmart, the cashier told me about a similar issue that happened in the store. She said that they've had a couple of iPads with "paper weight" inside, so during check-out, she asked if it was okay for them to open the box, and I agreed. Better safe than sorry, I guess.

I'm not surprised things like these happen. When I used to work at Comp USA, we've had people return iPods, and other electronics in sealed plastic, but inside are items that would be similar in weight to the items.

Things like this are a lot more common with people that have access to shrink-wrap and a blow-dryer.
 
Stores should not be allowed to resell returns.

Open box yes. Everyone knows what to expect, returns no way.

The product can be adulterated, re wrapped, dropped down a flight of stairs.

Its only the consumer who suffers.
 
This is so rare it's not worth much thought. Remember Apple chose Walmart, not the other way around.

It's all about mass market, super high volume sales.

That's Apples new focus.
 
What I can't believe is that there is some woman running around North Texas and Oklahoma stealing like three iPads at a time! She's apparently already nabbed around 110 of them!
 
I read a good bit of advice on the comments of that link: if you end up with a dud item and they refuse refund on grounds that you may be lying, look up the serial number on the box with Apple and check whether the warranty has been activated pre-purchase date. If so, you have pretty damning proof that you can't have taken it.
 
Dangerous Theory said:
I read a good bit of advice on the comments of that link: if you end up with a dud item and they refuse refund on grounds that you may be lying, look up the serial number on the box with Apple and check whether the warranty has been activated pre-purchase date. If so, you have pretty damning proof that you can't have taken it.
Click to expand...

You're expecting Walmart workers to be saavy, empowered or even care. They dont.

You: "This proves that someone else activiated the warranty on this ipad..."

Walmart: "I dont understand...", "you made that printout on your home computer", "this is our policy, I cant do anything", or the most likely response "You're a thief and a liar leave or we'll call the police"

BTW...Good luck with trying to reach a real corporate number. Best bet if this happens, dispute the charge. If you cannot dispute, have your lawyer talk to their lawyer. Its the only way to get someone empowered to help.

I will NEVER buy anything of substantial value from walmart. Ever.
 
noteple said:
Stores should not be allowed to resell returns.

Open box yes. Everyone knows what to expect, returns no way.

The product can be adulterated, re wrapped, dropped down a flight of stairs.

Its only the consumer who suffers.
Click to expand...

Being able to resell is exactly what makes Walmart attractive to consumers. They have a lax return policy which adds comfort to shopping and they keep the prices down by reselling what is returned. If they had to mark every iPad as damaged that was returned, they'd be cooked.
 
ZipZap said:
You're expecting Walmart workers to be saavy, empowered or even care. They dont.

You: "This proves that someone else activiated the warranty on this ipad..."

Walmart: "I dont understand...", "you made that printout on your home computer", "this is our policy, I cant do anything", or the most likely response "You're a thief and a liar leave or we'll call the police"

BTW...Good luck with trying to reach a real corporate number. Best bet if this happens, dispute the charge. If you cannot dispute, have your lawyer talk to their lawyer. Its the only way to get someone empowered to help.

I will NEVER buy anything of substantial value from walmart. Ever.
Click to expand...

I wouldn't expect anything from store employees, just saying that you have the proof just escalate things.
 
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it was probably an inside job, having several employees who work for me that used to work at walmart's distribution centers i've heard stories that made me choose never to buy anything of "value" at a walmart
 
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