Want A Simple Answer

Discussion in 'iPhone' started by blairbeckwith, Aug 5, 2008.

  1. blairbeckwith macrumors regular

    Joined:
    May 14, 2008
    Location:
    Ottawa, Canada
    #1
    Hey.

    I am done with this. For the last three days, I have had an iPhone that does not work. It will not turn on. That farthest it will get is the "Connect to iTunes" screen. I have tried:
    - restoring it (2.0) on my main computer, running iTunes 7.7.0
    - restoring it (2.0) on my main computer, running iTunes 7.7.1
    - restoring it (2.0.1) on my main computer, running iTunes 7.7.0
    - restoring it (2.0.1) on my main computer, running iTunes 7.7.1
    - restoring it (2.0) on my secondary computer, running iTunes 7.7.0
    - restoring it (2.0) on my secondary computer, running iTunes 7.7.1
    - restoring it (2.0.1) on my secondary computer, running iTunes 7.7.0
    - restoring it (2.0.1) on my secondary computer, running iTunes 7.7.1

    All of these options have been tried in both regular restore mode, and "DFU" mode, under Windows XP.

    Someone, just ell me, for baby Jesus' sake, whether I should keep trying, throw it against the wall and %^$# on it, or return it.

    I'm sorry I sound frustrated, but I am. I did nothing to deserve this.
     
  2. docal97 macrumors 6502a

    docal97

    Joined:
    Jun 28, 2006
    Location:
    Southampton
    #2
    First I would call tech support. I would have probably done that after the 2nd failure. If they can't get it to work, which I doubt, if you've tried everything that you said, then it's going back for a replacement.

    Did u jailbreak your phone?
     
  3. Cynicalone macrumors 68040

    Cynicalone

    Joined:
    Jul 9, 2008
    Location:
    Okie land
    #3
    I would say return it. Although I think the throwing it against the wall and %^$# on it option would be interesting too. :D

    Sorry about the case of Windows, hope you can cure it soon. ;)
     
  4. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #4
    Yep, Apple iPhone Telephone Support, since you still fall under the warranty. They can pretty much walk you through it and resolve the issue. Your other option is to walk in to the Apple Store and they'll run their tests while you wait. :(
     
  5. mcdj macrumors 604

    mcdj

    Joined:
    Jul 10, 2007
    Location:
    NYC
    #5
    Personally I wouldn't bother taking it to a store. Call Apple, tell them all the things you tried. Since you obviously know what you're doing, they will most likely skip past trying to trouble shoot it over the phone and just send you a replacement.
     
  6. Apple Ink macrumors 68000

    Apple Ink

    Joined:
    Mar 7, 2008
    #6
    Ahem..... an obvious question that arises is... were you trying o jailbreak or unlock it? If not then why is it taking yo so long to get it replaced?:confused:
     

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