Warning, be EXTRA CAUTIOUS when inserting sim, almost cost me $300

Discussion in 'iPhone Tips, Help and Troubleshooting' started by al82, Aug 28, 2008.

  1. al82 macrumors regular

    Joined:
    Feb 13, 2008
    #1
    I put up a post a few days ago, saying i put the sim in the wrong way around, seems an easy mistake to make.

    However, the thing got stuck 80% of the way in and would not come out more than half way.

    I took it to both car phone warehouse and Apple. Both said it's my fault, i argued that a)it doesn't come with instructions so in my defense I didn't know i put it in the wrong way and b) it's a manufacturers defect where the thing can get jammed so easily.

    After they called Apple head office they came back and told me i would need to pay £146 for that tiny piece of plastic that the sim card goes on as it needs to go in for repair. I said what if i get the thing out myself and it snaps, how much for that tiny piece of plastic, they said £146 ($300) as i can't just buy it, i need to send it in.

    Needless to say i was shocked to see that such a simple error that anyone could make is going to cost me $300, and further more they refused to sell me a piece of plastic that can't cost more than $1 to make (if that).

    Today i went to a different branch of the store after the sim card reader snapped when i pulled it out yesterday and i was EXTREMELY lucky that the guy that was serving me today seemed half asleep.

    I said to him that the card was stuck but i got it out and the phone keeps crashing, he took the card reader out (which made my heart stop) and just put it in again, and swapped the phone over.

    The point of this is to warn you all the be EXTRA cautious when putting the sim back in as if you put in the wrong way it will get stuck and is not covered by the warranty and will cost you $300 to fix this problem. I dont want someone to go through the bull i had to.

    They said i must of used extreme force to put in the wrong way, bull, it went in very easily almost all the way then got stuck.
     
  2. soberbrain macrumors 65816

    soberbrain

    Joined:
    May 9, 2008
    #2
    Sorry to hear about your troubles with the sim card.

    However, there are instructions in the manual that clearly state how to install a SIM card properly.

    Installing the SIM card:

    1) Insert the end of the SIM eject tool into the hole on the SIM tray.
    Press firmly and push it straight in until the tray pops out. If you don’t have a SIM eject
    tool, you can use the end of a paper clip.

    2) Pull out the SIM tray and place the SIM card in the tray.
    The angled corner of the SIM ensures that the card fits only the correct way in the tray.

    3) With the tray aligned as shown, carefully replace the SIM tray containing the SIM card in iPhone.
     
  3. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #3
    I have to agree... I've inadvertently oriented my SIM on phones wrongly before... it just doesn't go in, unless you use a clearly unreasonable amount of force. So if someone is cramming it into the slot in the wrong orientation instead of trying to just flip it over... well... that's a bit like saying that the instruction manual didn't tell you not to step on your phone.
     
  4. al82 thread starter macrumors regular

    Joined:
    Feb 13, 2008
    #4
    I put the sim card in the simcard holder the RIGHT way.

    It's when i inserted it into the iPhone i inserted it the wrong way up in the phone, and it was very easy to do.

    I can easily do the same on my ericsson k810i.
     
  5. soberbrain macrumors 65816

    soberbrain

    Joined:
    May 9, 2008
    #5
    I just checked the tray on my phone and I can see how that can happen. It may require a design improvement.

    But I would not blame the instructions since they come with diagrams, too.

    Just be more careful next time, though I think this whole ordeal was a good lesson already and will serve as a good reminder to others.
     

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  6. al82 thread starter macrumors regular

    Joined:
    Feb 13, 2008
    #6
    Yea, it taught me a lesson for sure. I just think forcing people to pay soo much for a little piece of plastic is taking the piss.

    Anyway got another one now (well a third one, the one i swapped it for had 12 dead pixels)
     
  7. PNutts macrumors 601

    PNutts

    Joined:
    Jul 24, 2008
    Location:
    Pacific Northwest, US
    #7
    Glad you got it sorted out.

    Of course, there's always plan B:
    1. SIM eject tool in pocket
    2. Visit to busy iPhone retailer of your choice
    3. Short time alone with display iPhone
    4. Problem solved! :D:D:D:D

    I kid, I kid.
     

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