I ordered a new iPod Video direct from Apple using their online ordering system. I also ordered a couple of accessories with the iPod. Our UPS guy handed me two boxes from Apple tday. I opened the top box and it had my accessories. When I picked up the second box I immediately knew something was wrong. I opened it and there was brown packing paper inside but NO IPOD! Apple shipped me an empty box with nothing but brown wrapping paper in it! The tape on the bottom of the box appears to have been tampered with. It looks as if someone removed the tape and retaped the box. How they knew which box had the iPod in it though is a mystery. My invoice clearly states that there was supposed to be an iPod in one of the boxes. The most alarming thing about this is that this is the 2nd time this has happened to me! I ordered an iPod nano the week before Valentines Day and recieved a single box with the extras I ordered but no iPod nano! That box was definitely NOT tampered with as I examined it very carefully. Apple did send me an iPod after they called me back but it took several days and I didn't have the iPod for Valentine's. I have already called Apple and reported today's problem but until they fix whatever is going wrong I strongly suggest you DO NOT ORDER AN IPOD FROM THE APPLE STORE ONLINE! $300 is way too much to pay for an empy box!