Just wanted to tell you folks about an experience I just went thru while trying to sell my eMac on eBay (I was going to use the proceeds to help buy a new PowerMac).
First, it was a five day posting and on day three I get the following e-mail from eBay:
FPA NOTICE: eBay Registration Suspension - Section 9
Due to eBay site security measures, we recently had to remove your
information from our site. We sincerely apologize for this inconvenience.
To have your account restored, please send a faxed copy of your
driver's license, a valid phone number, and your eBay user ID to:
(801) 545 - 2700
Faxing the information requested above will be the quickest way to have
your account restored.
If you are not comfortable with that process you can visit our website
and write to us through the Help Pages for further explanation and
instructions on account restoration. To access the Help Pages, please visit
any eBay page and click the "Help" button found on the navigation bar
at the top of most of our pages. When the "Help" window appears, click
on the "My Account" tab, then the "Suspended Account" tab.
Thank you for your understanding.
Regards,
Safeharbor Department
eBay, Inc.
I also got the following e-mail:
NOTICE: eBay Auction(s) Cancelled - Seller Suspended
Your auction(s):
2075188091 eMac 700Mhz G4/CD-RW/640 MB RAM/40 GB
have been ended early and all fees credited to your
account. Your auctions were ended for the following
reason:
* Account Suspension
You will be sent a separate notification regarding
your account suspension.
We thank you for your cooperation.
Respectfully,
Customer Support (Trust and Safety Department)
eBay Inc
Luckily, I had my account re-instated this morning (without having to fax my drivers license), and the first thing I did was check my contact information and everything was current and correct. I don't have a lot of feedback on my account, only 9 comments, but they are all positive. I'm at loss for why I got flagged, suspended and my auction cancelled without even a warning or contact from eBay. My suspicion is that with the recent news about online fraud, I must have fit some sort of 'profile'. I have always relied on eBay for selling used computer equipment and never had any trouble before - this really came as a big surprise!
So, I guess it comes down to this - if you are looking to sell on eBay - be careful! Your auction may be shutdown without any warning and you may need to provide personal information to get back up and running! (or you'll end up on the group 'W' bench)
First, it was a five day posting and on day three I get the following e-mail from eBay:
FPA NOTICE: eBay Registration Suspension - Section 9
Due to eBay site security measures, we recently had to remove your
information from our site. We sincerely apologize for this inconvenience.
To have your account restored, please send a faxed copy of your
driver's license, a valid phone number, and your eBay user ID to:
(801) 545 - 2700
Faxing the information requested above will be the quickest way to have
your account restored.
If you are not comfortable with that process you can visit our website
and write to us through the Help Pages for further explanation and
instructions on account restoration. To access the Help Pages, please visit
any eBay page and click the "Help" button found on the navigation bar
at the top of most of our pages. When the "Help" window appears, click
on the "My Account" tab, then the "Suspended Account" tab.
Thank you for your understanding.
Regards,
Safeharbor Department
eBay, Inc.
I also got the following e-mail:
NOTICE: eBay Auction(s) Cancelled - Seller Suspended
Your auction(s):
2075188091 eMac 700Mhz G4/CD-RW/640 MB RAM/40 GB
have been ended early and all fees credited to your
account. Your auctions were ended for the following
reason:
* Account Suspension
You will be sent a separate notification regarding
your account suspension.
We thank you for your cooperation.
Respectfully,
Customer Support (Trust and Safety Department)
eBay Inc
Luckily, I had my account re-instated this morning (without having to fax my drivers license), and the first thing I did was check my contact information and everything was current and correct. I don't have a lot of feedback on my account, only 9 comments, but they are all positive. I'm at loss for why I got flagged, suspended and my auction cancelled without even a warning or contact from eBay. My suspicion is that with the recent news about online fraud, I must have fit some sort of 'profile'. I have always relied on eBay for selling used computer equipment and never had any trouble before - this really came as a big surprise!
So, I guess it comes down to this - if you are looking to sell on eBay - be careful! Your auction may be shutdown without any warning and you may need to provide personal information to get back up and running! (or you'll end up on the group 'W' bench)
