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IF THE REASON YOU NEED SERVICE ON YOUR PHONE IS BECAUSE IT WON'T CONNECT TO ITUNES OR YOUR COMPUTER, YOU WILL WANT TO REMOVE ALL TRACES OF JAILBREAKING BEFORE TAKING TO THE APPLE STORE FOR INVESTIGATION.

I think I've said that 3 times in this thread so far. My friend's iPod did this about a year ago, it would play his songs fine and even charge via USB, but iTunes did not recognize it, neither did a Mac or Windows PC. So, he had to take it to the Apple Store and get a replacement, but if you tried this with a hacked iPhone, they are likely to turn you away, so you need to uninstall all the hacks before you take it in. Problem occurs with the Apps that leave stuff behind even when they say they're "Uninstalled". Sure you might fool the Mac Genius by restoring your SummerBoard to it's virgin state, but for completeness, it would be good to remove all traces of hacking before handing it over for Apple problem investigation.
 
do the files still stay on an ipod touch? also it should erase the files if you restore but don't restore from a backup restore just redownload the version. also if your iphone breaks you can force restore, hold the power and home button until the apple appears let go of the power but hold onto the home till connect to itunes comes back.
 
Wouldn't the option to "Restore as New Phone" delete EVERYTHING? I would assume all of the prefs and everything would else be erased and the phone would be 'factory fresh.' Please correct me if I'm wrong.
 
Wouldn't the option to "Restore as New Phone" delete EVERYTHING? I would assume all of the prefs and everything would else be erased and the phone would be 'factory fresh.' Please correct me if I'm wrong.

yes, but please read the rest of the thread
 
On Macs, they're located here:
~/Library/Application Support/MobileSync/Backup/

I know this thread is old but i'm trying to clean mine out on my mbp and i don't have this folder, and i tried looking for the apollo file ( i had apollo on my phone) and the search in spotlight turned up nothing.... what am i doing wrong?
 
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