Warrant Replacement Upgrade Possible?

Discussion in 'MacBook Pro' started by AnteChrist, Mar 30, 2009.

  1. AnteChrist macrumors newbie

    Joined:
    Mar 30, 2009
    #1
    I sent my 15" MacBook Pro (late 2008) in for repair. It apparently had a lot wrong with it, because I had a voicemail message Friday telling me they wanted to replace it. I am calling them back today, but would like to see if I can upgrade to the 17" for an additional fee.

    It wasn't available when I bought mine in October.

    Do you think they will let me pay the difference for a bigger system?

    What's my best chance in getting this done? Just looking for advice from anyone who may have gone through this situation.
     
  2. Pgohlke macrumors 6502

    Joined:
    Jan 9, 2009
    Location:
    Centerville, Ohio
    #2
    Just ask them if you can upgrade. If they say yes then pay the extra fee, if not well you still get a new one, which you could always sell and then buy the 17 in.
     
  3. chris.robison macrumors regular

    Joined:
    Feb 16, 2009
    #3
    I'm going to guess no, but won't hurt to ask...

    I think they'll do a straight across or comparable replacement.

    For instance:
    I took in my 2.53 for a screen flicker problem, and they replaced with the new 2.66 version because the 2.53 was no longer available.

    But you should definitely still try. :D
     
  4. Chupa Chupa macrumors G5

    Chupa Chupa

    Joined:
    Jul 16, 2002
    #4
    If they are asking to replace the machine then, I think they might. I have heard stories from other users about getting machines replaced under warranty and using it as an opportunity to do a cheap upgrade.
     
  5. PLin macrumors 6502

    Joined:
    Oct 9, 2003
    #5
    You can pay the difference to add configure-to-order options or upgrade to a different model. They wanted to replace my MacBook Pro in February with a 2.4GHz 15-inch Unibody. I had the option of paying $500 to get the higher end model or $800 to get the model with the fastest CPU. I ended up paying $800 to get the 2.66GHz 17-inch Unibody.
     
  6. isaki87 macrumors regular

    Joined:
    Oct 26, 2008
    Location:
    Santa Monica, CA
    #6
    It really depends on the person that you are dealing with.... In my instances in dealing with repairs, the people that I have dealt with have always let me do an upgrade if I asked for one.
     

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