warranty on iphone headset

Discussion in 'iPhone Tips, Help and Troubleshooting' started by numlock, Aug 10, 2010.

  1. numlock macrumors 68000

    Joined:
    Mar 13, 2006
    #1
    Less than a year ago I purchased another pair of the headsets that came with the original iphone.

    Few months ago they stopped working properly and I never did anything about it.

    I called apple up the other day and they told me the warranty on the headset was only 30 days.

    Can anyone confirm this? I thought you had to have at least 1 year.
     
  2. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
  3. zacharace macrumors member

    Joined:
    Jan 8, 2009
    Location:
    Bexley, OH, USA
    #3
    Pretty sure the 1-year warranty is for just the iPhone handset, and not for any accessories. I'd trust Apple's word on this one.
     
  4. MacTo737 macrumors newbie

    Joined:
    Apr 10, 2008
    #4
    I just had mine replaced. The rubber coating on the headphones were coming apart. Took it to an apple store, they took down my serial number from my iphone to verify apple care, and gave me a new one. If your apple care is still valid, give it a try.
     
  5. numlock thread starter macrumors 68000

    Joined:
    Mar 13, 2006
    #5
    thanks for your reply.

    the headset is a separate purchase. i had lost mine so i bought a new pair.

    i just dont see how 30 days is deemed sufficient. i know they only have 30 day warranty on the iphones the send out in the replacement program.

    I thought there was at least 1 year warranty on these kinds of items.
     
  6. Ding.Dong macrumors regular

    Joined:
    Jun 18, 2008
    Location:
    Los Angeles
    #6
    According to Apple's website, all their hardware has a one year warranty.

    http://store.apple.com/Catalog/US/Images/salespoliciesHigherEd.html

    Unless I'm missing something, it should be covered. I'd call back and point out their warranty.
     

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