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Warranty on replacement parts???
- Thread starter Zmmyt
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Apple_Robert
Contributor
Legal - Repair Terms and Conditions - Apple
www.apple.com
3.1 Service Warranty. For all service orders, Apple warrants that (1) services performed will conform to their description for ninety (90) days from the date of service, (2) except for batteries described in the subsection below, all parts or products used in service will be free from defects in materials and workmanship for ninety (90) days from the date of service, and (3) batteries installed as part of Apple’s battery replacement service for Apple portable Mac computers will be free from defects in materials and workmanship for one year from the date of service. This warranty is an express limited warranty. If non-conforming service is provided or a defect arises in a replacement part or product during the applicable warranty period, Apple will at its option, either (a) re-perform services to conform to their description (b) repair or replace the part or product, using parts or products that are new or equivalent to new in performance and reliability, or (c) refund the sums paid to Apple for service.
Apple_Robert
Contributor
It means that if the part is replaced and stops working after 90 days, you will have to pay for another repair, unless you ask Apple to take another look and they agree to repair for free again.
But the new part has been installed in an existing box with a lot of old parts already running. If any of those existing parts are no longer running at factory specs they may negatively affect the new part. Unless the box gets a full factory refurb I wouldn’t expect anything other than a minimal warranty for replacement parts.
Stage light effect developed which, according to the internet, is down to a faulty ribbon cable. Not sure how the rest of the laptop has anything to do with this.
Apple_Robert
Contributor
The faulty ribbon cable problem could happen again, if they use the same original part(s) as the replacement. Be careful opening and closing your Mac. I would be very mindful of how far back you put the screen.
With what part and where did they get it? A non-AASP that claims to replace with new OEM parts is lying to you.
Apple_Robert
Contributor
With @posguy99 post, I realized I misread your OP. The 90 day warranty I posted only applies to repairs made by Apple, unless the shop that did the repair is an Authorized Apple dealer. If they are not authorized, you need to ask them what the warranty is on that ribbon cable.