Warranty replacement unit through AppleCare question!

Discussion in 'iMac' started by andycho7, Jan 29, 2014.

  1. andycho7, Jan 29, 2014
    Last edited: Jan 29, 2014

    andycho7 macrumors member

    Dec 2, 2013
    Hello all. So I'm sure many of you are familiar with the fact that if your unit gets repaired 3+ times, then Apple would replace it with new unit through AppleCare in most cases.

    I'm curious if the Apple Retailer's(such as Simply Mac, Expercom, etc...) repair would count towards that as well (due to faulty display, not user damaged repair or any kind)? Because, just recently I had my Mid-2011 27 inch iMac's display repaired(exchanged) through AppleCare, which would be second time repair for this unit (one through retailer, one through Apple).

    Not that I'm going to be dishonest and cause some trouble to my unit so that I can get a brand new replacement unit out of it, but I'm more afraid of the fact how I had such bad luck with the LCD displays in the past. I just don't want another random defect to happen again after my AppleCare expires in 6 months and pay the $650+ repair cost(which by the way, is probably the most expensive repair job for iMac).

    What makes me worry more on top of my unlucky display problems is that Mid-2011 Macs with ATI graphics were famously known for issues. Mine is a base model with 6770M but I've heard few bad news with this card as well. (by this I'm not saying that Macs with ATI graphics would always fail, but respectively higher rate of failure compared to other recent models)

    Anyhow, I'm glad I had AppleCare because it saved my fortune twice. Two LCD panel replacement costed well over $1300. That's nearly a price of refurb 27 inch iMac!

    So what do you guys think? Does anyone have experience similar to this or know of something?
  2. GGJstudios macrumors Westmere


    May 16, 2008
    That's not a rule. While that may happen in many cases, it's not a policy or a guarantee. It really depends on the circumstances.
  3. andycho7 thread starter macrumors member

    Dec 2, 2013
    Corrected ;)

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