EtreCheck version: 3.4.4 (448)
Report generated 2020-03-01 21:40:17
Download EtreCheck from https://etrecheck.com
Runtime: 7:52
Performance: Below Average
Click the
[Lookup] links for more information from Apple Support Communities.
Click the
[Details] links for more information about that line.
Click the
[Remove/Report] links to remove adware or update the whitelist of legitimate software.
Click the
[Clean up] link to delete unused files.
Problem: No problem - just checking
Hardware Information: ⓘ
iMac (21.5-inch, Late 2012)
[Technical Specifications] -
[User Guide] -
[Warranty & Service]
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 (i5-3330S) CPU: 4-core
8 GB RAM Upgradeable -
[Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac 1920 x 1080
Disk Information: ⓘ
APPLE HDD ST1000LM024 disk0: (1 TB) (Rotational)
[Show SMART report]
(disk0s1) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 897.63 GB (373.31 GB free)
(disk0s3) <not mounted> [Recovery]: 650 MB
disk0s4 (disk0s4 - Journaled HFS+) /Volumes/disk0s4 : 101.58 GB (101.37 GB free)
USB Information: ⓘ
USB20Bus
hub_device
hub_device
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Areson USB Device
Apple Inc. Apple Keyboard
USB20Bus
hub_device
Apple Inc. FaceTime HD Camera (Built-in)
USB30Bus
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
System Software: ⓘ
OS X El Capitan 10.11.6 (15G22010) - Time since boot: about 9 hours
Configuration files: ⓘ
/etc/sysctl.conf - File exists but not expected
Gatekeeper: ⓘ
Mac App Store and identified developers
Possible adware: ⓘ
Unknown file: /Library/LaunchAgents/com.avid.avidlink.plist
/Applications/Avid/Avid Link/Avid Link.app/Contents/MacOS/Avid Link --trayonly
One possible adware file found. [Remove/Report]
Clean up: ⓘ
/Library/LaunchDaemons/PACESupport.plist
/System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload
Executable not found!
/Library/LaunchDaemons/com.avid.interplay.editorbroker.plist
./RunAvidEditorBroker.bash /Applications/Avid/EditorTranscode/DBScript 0
Executable not found!
/Library/LaunchDaemons/com.avid.interplay.editortranscodestatus.plist
./AvidEditorTranscodeStatusMac.bash /Applications/Avid/EditorTranscode/rnc-central 0
Executable not found!
3 orphan files found. [Clean up]
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.Avid.driver.AvidDX (5.9.0 - SDK 10.8)
[Lookup]
Startup Items: ⓘ
PACESupport: Path: /Library/StartupItems/PACESupport
Startup items no longer function in OS X Yosemite or later
System Launch Agents: ⓘ
[not loaded] 6 Apple tasks
[loaded] 155 Apple tasks
[running] 79 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 47 Apple tasks
[loaded] 149 Apple tasks
[running] 95 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2020-02-27)
[Lookup]
[not loaded] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-03-01)
[Lookup]
[loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-03-01)
[Lookup]
[failed] com.avid.avidlink.plist (? 2e2ada7 15ffc5e0 - installed 2020-02-28)
[Lookup]
[loaded] com.avid.backgroundservicesmanager.plist (? 133f6fbb c38555fb - installed 2020-02-28)
[Lookup]
[loaded] com.avid.dmfsupportsvc.plist (? b3310ad0 6f309a10 - installed 2020-02-28)
[Lookup]
[loaded] com.avid.interplay.dmfservice.plist (? aac1ddaa fbb3db32 - installed 2020-02-28)
[Lookup]
[loaded] com.avid.interplay.editortranscode.plist (? 3be95b8d 28f7d725 - installed 2020-02-28)
[Lookup]
[loaded] com.avid.transcodeserviceworker.plist (? ab3f9dad 9e3339db - installed 2020-02-28)
[Lookup]
[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-02-28)
[Lookup]
Launch Daemons: ⓘ
[failed] PACESupport.plist (? ab6b5614 0 - installed 2013-02-01)
[Lookup] - /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload: Executable not found!
[loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-12-16)
[Lookup]
[loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-03-01)
[Lookup]
[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-01-27)
[Lookup]
[loaded] com.autodesk.adlm.plist (Shell Script f68231d7 - installed 2016-07-08)
[running] com.autodesk.backburner_manager.plist (? 7756993a 34b1737a - installed 2014-02-06)
[Lookup]
[running] com.autodesk.backburner_server.plist (? d65be064 5d033543 - installed 2014-02-06)
[Lookup]
[loaded] com.autodesk.backburner_start.plist (Shell Script 2fc05dde - installed 2014-02-06)
[Lookup]
[running] com.autodesk.dl_mpd.plist (? 2de868c4 d4304323 - installed 2014-04-30)
[Lookup]
[running] com.autodesk.sw_bwmgr.plist (? bcd98cea a41bb4d3 - installed 2014-04-30)
[Lookup]
[running] com.autodesk.sw_dbd.plist (? 8eaac8bb cf252828 - installed 2014-04-30)
[Lookup]
[running] com.autodesk.sw_ifffs.plist (? 81f984ce 52b00805 - installed 2014-04-30)
[Lookup]
[running] com.autodesk.sw_probed.plist (? 2d8f959a b46a5349 - installed 2014-04-30)
[Lookup]
[running] com.autodesk.sw_server.plist (Apple, Inc. - installed 2016-07-08)
[loaded] com.autodesk.sw_start.plist (Shell Script 1586a21a - installed 2014-04-30)
[Lookup]
[running] com.autodesk.wiretapgateway.plist (? 3e3ecb48 5b5b2a19 - installed 2014-04-30)
[Lookup]
[failed] com.autodesk.wiretapgateway_start.plist (Shell Script 6032547e - installed 2014-04-30)
[Lookup]
[loaded] com.avid.AMCUninstaller.plist (? 9ab338b5 c8796551 - installed 2020-02-26)
[Lookup]
[loaded] com.avid.bsd.shoetoolv120.plist (Avid Technology Inc - installed 2020-02-28)
[Lookup]
[running] com.avid.hub.service.plist (Avid Technology Inc - installed 2017-11-09)
[Lookup]
[running] com.avid.interplay.editorbroker.plist (? dbf8b72b 0 - installed 2020-02-28)
[Lookup] - ./RunAvidEditorBroker.bash: Executable not found!
[running] com.avid.interplay.editortranscodestatus.plist (? ed44ae64 0 - installed 2020-02-28)
[Lookup] - ./AvidEditorTranscodeStatusMac.bash: Executable not found!
[running] com.avid.transport.client.plist (Avid Technology Inc - installed 2017-11-09)
[Lookup]
[loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2017-08-23)
[Lookup]
[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2020-02-28)
[Lookup]
[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-02-28)
[Lookup]
[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-02-28)
[Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25)
[Lookup]
[running] com.ni.ServiceLocator.plist (National Instruments - installed 2015-06-17)
[Lookup]
[running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2020-02-28)
[Lookup]
User Launch Agents: ⓘ
[loaded] com.adobe.ARM.[...].plist (? 560d19c8 982a8b77 - installed 2015-11-06)
[Lookup]
[loaded] com.adobe.ARM.[...].plist (? 881a4a1c b30b9bfc - installed 2020-02-27)
[Lookup]
[loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-03-01)
[Lookup]
[loaded] com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.DAAB6AC1-40E1-4143-8E61-8ADD3A4EC743.plist (Apple, Inc. - installed 2020-02-26)
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-02-26)
[Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-02-26)
[Lookup]
[loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-02-26)
[Lookup]
[loaded] com.valvesoftware.steamclean.plist (? 33bfe4b1 7ce0c9ef - installed 2019-05-10)
[Lookup]
User Login Items: ⓘ
myPassword Application
(/Applications/myPassword.app)
iTunesHelper Application (Apple, Inc. - installed 2020-02-26)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
HyperDock Helper Application
(~/Library/PreferencePanes/HyperDock.prefpane/Contents/Resources/HyperDock Helper.app)
Fantastical Application
(/Applications/Fantastical.app)
Backup and Sync from Google Application
(/Applications/Backup and Sync.app)
Dropbox Application
(/Applications/Dropbox.app)
Jumpcut Application
(/Applications/Jumpcut.app)
SteadyTune Application
(/Applications/SteadyTune.app)
aLaunch Application
(/Applications/aLaunch.app)
CrossOver CD Helper Application
(/Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app)
PopClip Application
(/Applications/PopClip.app)
Amphetamine Application
(/Applications/Amphetamine.app)
Bandwidth+ Application
(/Applications/Bandwidth+.app)
iTranslate Application
(/Applications/iTranslate.app)
Rapid Note Application
(/Applications/Rapid Note.app)
ExpressionsinBar Application
(/Applications/ExpressionsinBar.app)
HazelHelper Application
(~/Library/PreferencePanes/Hazel.prefPane/Contents/MacOS/HazelHelper.app)
Backup and Sync from Google Application
(/Applications/Backup and Sync.app)
Meteorologist Classic Application
(/Applications/Meteorologist Classic.app)
MacGameStore Helper Application
(~/Library/Application Support/MacGameStore.com/Helper/MacGameStore Helper.app)
RSS Reader Application
(/Applications/RSS Reader.app)
OneDrive Application
(/Applications/OneDrive.app)
OneDrive Launcher SMLoginItem - Hidden (Apple, Inc. - installed 2020-02-26)
(/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app)
aLaunchLoginHelper SMLoginItem - Hidden (? 0 - installed 2014-01-03)
(/Applications/aLaunch.app/Contents/Library/LoginItems/aLaunchLoginHelper.app)
StartAtLoginHelper SMLoginItem - Hidden (Apple, Inc. - installed 2016-10-12)
(/Applications/Rapid Note.app/Contents/Library/LoginItems/StartAtLoginHelper.app)
Internet Plug-ins: ⓘ
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2020-02-27)
[Lookup]
FlashPlayer-10.6: 32.0.0.330 (installed 2020-02-23)
[Lookup]
QuickTime Plugin: 7.7.3 (installed 2020-02-26)
AdobePDFViewerNPAPI: 11.0.13 (installed 2015-11-06)
[Lookup]
AdobePDFViewer: 11.0.13 (installed 2015-11-06)
[Lookup]
Flash Player: 32.0.0.330 (installed 2020-02-23)
[Lookup]
Default Browser: 601 (installed 2016-07-08)
LV150HelperLauncher: 15.0.0 (installed 2015-06-17)
[Lookup]
User internet Plug-ins: ⓘ
Picasa: 1.0 (installed 2015-10-13)
[Lookup]
3rd Party Preference Panes: ⓘ
Flash Player (installed 2020-01-27)
[Lookup]
Hazel (installed 2014-04-08)
[Lookup]
HyperDock (installed 2015-09-29)
[Lookup]
MenuMeters (installed 2014-10-22)
[Lookup]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 897.63 GB Disk used: 524.31 GB
Destinations:
Q BACK-UP [Local]
Total size: 1.60 TB
Total number of backups: 69
Oldest backup: 8/23/15, 1:04 AM
Last backup: 2/28/20, 5:36 PM
Size of backup disk: Adequate
Backup size 1.60 TB > (Disk used 524.31 GB X 3)
Q's iMac Backup [Local]
Total size: 499.76 GB
Total number of backups: 2
Oldest backup: 3/21/19, 8:44 PM
Last backup: 3/21/19, 8:44 PM
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 524.31 GB X 3)
Top Processes by CPU: ⓘ
155% AvidAppManHelper
12% socketfilterfw
3% Google Chrome Helper (Renderer)
3% Google Chrome Helper (Renderer)
3% kernel_task
Top Processes by Memory: ⓘ
789 MB kernel_task
498 MB Google Chrome Helper (Renderer)
408 MB softwareupdated
320 MB Google Chrome Helper (Renderer)
243 MB Google Chrome
Top Processes by Energy Use: ⓘ
14.66 WindowServer
14.06 socketfilterfw
13.66 Google Chrome Helper (Renderer)
7.42 Google Chrome
5.84 Google Chrome Helper (GPU)
Virtual Memory Information: ⓘ
1.91 GB Available RAM
267 MB Free RAM
6.09 GB Used RAM
1.65 GB Cached files
0 B Swap Used
Software installs: ⓘ
Adobe Flash Player: (installed 2020-02-23)
KakaoTalk: 2.7.1 (installed 2020-02-26)
iBoostUp: 7.9 (installed 2020-02-26)
Leaf: 5.1.5 (installed 2020-02-26)
LINE: 5.22.0 (installed 2020-02-26)
Physics 101: 9.0.2 (installed 2020-02-26)
Statistics Pro: 1.4 (installed 2020-02-26)
Bitdefender Virus Scanner: 3.15 (installed 2020-02-26)
ReaditNews: 2.5 (installed 2020-02-26)
Hancom Office HWP 2014 VP Viewer: 10.30.3 (installed 2020-02-26)
Amphetamine: 5.0 (installed 2020-02-26)
RSS Reader: 2.1.5 (installed 2020-02-26)
iTranslate: 1.4.7 (installed 2020-02-26)
MathStudio: 7.3.2 (installed 2020-02-26)
OpusDomini: 2.7.1 (installed 2020-02-26)
OneDrive: 19.012.0121 (installed 2020-02-26)
SketchBook: 8.7.0 (installed 2020-02-26)
Stave'n'Tabs: 4.5.2 (installed 2020-02-26)
Deflection: 4.2.5 (installed 2020-02-26)
Hivebench: 4.3 (installed 2020-02-26)
elucidaid: 2.1.6 (installed 2020-02-26)
Life Journal: 1.2 (installed 2020-02-26)
Roadmap Planner: 2.7 (installed 2020-02-26)
Opus One: 1.8.1 (installed 2020-02-26)
Speedtest: 1.10 (installed 2020-02-26)
OmniPlan: 3.7.3 (installed 2020-02-26)
"Avid Link": 19.4.0.501 (installed 2020-02-26)
Sibelius: (installed 2020-02-26)
Adobe Acrobat XI Pro (11.0.23): (installed 2020-02-27)
License Support: (installed 2020-02-28)
Avid Cloud Client Services: 2.4.0 (installed 2020-02-28)
"Avid Link": 19.10.0.921 (installed 2020-02-28)
Media Composer: 19.12.0.53599 (installed 2020-02-28)
"Avid Link": 20.1.0.1090 (installed 2020-02-28)
License Support: (installed 2020-02-28)
Avid Cloud Client Services: 2.4.0 (installed 2020-02-28)
Media Composer: 2018.11.0.49905 (installed 2020-02-28)
Avid Cloud Client Services: 2.4.0 (installed 2020-02-28)
Avid Application Manager: 2018.6.18515 (installed 2020-02-28)
XPand II: (installed 2020-02-28)
First Avid Loopmasters 1.0: (installed 2020-02-28)
Pro Tools | First: (installed 2020-02-28)
"Avid Link": 19.4.0.501 (installed 2020-02-28)
Sibelius: (installed 2020-02-28)
Malwarebytes for Mac: (installed 2020-02-28)
iBoostUp: 8.0 (installed 2020-03-01)
Install information may not be complete.
Diagnostics Information: ⓘ
2020-02-28 13:33:29 BitdefenderVirusScanner.app High CPU use
[Open] [Details]
2020-02-28 12:54:44 Hub Crash
[Open]
Cause: abort() called
*** error for object 0x7f96e1d28dc8: incorrect checksum for freed object - object was probably modified after being freed.
2020-02-28 00:40:25 AvidMediaComposer.app Crash
[Open]
Cause: dyld: launch, loading dependent libraries