Hi everyone-
I'm kind of confused as to what happened to my iPod after a recent AppleCare servicing. I have a 40gb clickwheel iPod that was giving me the exclamation-marked folder. So, I sent it to Apple, and the iPod I got back still has my custom ingraving, but the casing front and back looks very new. I'm wondering if they gave me a refurbished replacement or possibly a new iPod?
Here's what the online records show:
Order Created
Repair Requested
Item Shipped
Unit Received
Replacement Ordered
Order Created
Item Shipped
Closed
Thanks for anyone's help decoding this message!
I'm kind of confused as to what happened to my iPod after a recent AppleCare servicing. I have a 40gb clickwheel iPod that was giving me the exclamation-marked folder. So, I sent it to Apple, and the iPod I got back still has my custom ingraving, but the casing front and back looks very new. I'm wondering if they gave me a refurbished replacement or possibly a new iPod?
Here's what the online records show:
Order Created
Repair Requested
Item Shipped
Unit Received
Replacement Ordered
Order Created
Item Shipped
Closed
Thanks for anyone's help decoding this message!