Was my iPod replaced with a new one?

Discussion in 'iPod' started by Sttesuhc, Dec 2, 2005.

  1. Sttesuhc macrumors member

    Jul 17, 2005
    Hi everyone-
    I'm kind of confused as to what happened to my iPod after a recent AppleCare servicing. I have a 40gb clickwheel iPod that was giving me the exclamation-marked folder. So, I sent it to Apple, and the iPod I got back still has my custom ingraving, but the casing front and back looks very new. I'm wondering if they gave me a refurbished replacement or possibly a new iPod?

    Here's what the online records show:

    Order Created
    Repair Requested
    Item Shipped
    Unit Received
    Replacement Ordered
    Order Created
    Item Shipped

    Thanks for anyone's help decoding this message!
  2. applemacdude macrumors 68040


    Mar 26, 2001
    Over The Rainbow
    its new....

    apple doesnt custom engrave on refurb replacements
  3. Sttesuhc thread starter macrumors member

    Jul 17, 2005
    I'm impressed, then, at the FAST turnaround on this. Maybe they have an engraver setup in CA for this type of problem so they're not ordering new ones from China?

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