Watch 4 set up in AT&T as Samsung 9.

ARH1956

macrumors 6502
Original poster
Sep 12, 2007
384
38
NE Alabama
When I set up my Watch 4 with my Max on AT&T it came up in my devices on the AT&T website as a Samsung 7 and a Samsung 9. Thinking that odd, although the watch worked perfectly I called them. After an hour and a half and talking to 4 people they were able to change the Samsung 9 to an Apple Watch 4 on their end and cancel the Samsung 7. While they had no idea how it set up 2 accounts, one of the techs said that the numbers were likely previously linked to the 2 Samsung phones.
 

bruinsrme

macrumors 604
Oct 26, 2008
6,596
2,348
Have you check it recently.

I had the same thing happen last years.

When I checked it a couple days later it had fixed itself
 

ARH1956

macrumors 6502
Original poster
Sep 12, 2007
384
38
NE Alabama
Have you check it recently.

I had the same thing happen last years.

When I checked it a couple days later it had fixed itself
I had to call to cancel the 2nd line opened up with the Watch sync anyway so AT&T fixed it before I got off the phone with them.
 
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