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baxlobs

macrumors regular
Original poster
Nov 21, 2012
238
14
Suffolk UK
Not sure whether to post here on the iPhone forum?

Since I got my AW, when I use the iPhone to take photos I find that images of the Watch face appear in the photos showing the time the phots were taken. It doesn't do it every time, only occasionally, and only once even if I have taken 3 or 4 photos close together.

Why should this happen, and how can I stop it?
It is not a big problem but just an irriatation.
 
You inadvertently are taking screen shots from the watch. It happens when you hit the two side buttons simultaneously. It is a pretty frequent occurrence for me as well.
 
Yes I have that problem as well I must be taking screen shots of my watch without knowing I'm doing it lol
 
A question for all of you who are inadvertently triggering the screenshots: Are you able to extend your wrist that far back, enough for it to touch both buttons? My wrist isn't that flexible so it hasn't happened to me, but I don't see how they can be triggered unless it's done by the wrist extending that far back?
 
Probably wearing it over the wrist bone and tight? I can't bend my wrist and hit the buttons either, but I think some people wear it closer to the hand.
 
A question for all of you who are inadvertently triggering the screenshots: Are you able to extend your wrist that far back, enough for it to touch both buttons? My wrist isn't that flexible so it hasn't happened to me, but I don't see how they can be triggered unless it's done by the wrist extending that far back?

If I push the watch all the way to the base of my hand, and then use my opposite hand to pull my watch-wearing hand all the way back, I can make contact with both the crown and side button... but not enough to press them.

I think my screenshots were taken when I went to press the digital crown and accidentally pressed it and the side button. I usually wear the watch on my left wrist, and use my right hand to operate it. I will often use my index finger to press the crown. If I use the bottom of my index finger, rather than just the tip, it's possible to press both buttons. If I put my thumb on the back of the watch and my index finger on the crown (the pinch method), the middle finger on my right hand will be resting on the side button for Power/Contacts. I could see accidentally pressing both from time to time.

I've had the watch for over a year and I've only taken a few accidental screenshots, so it's not really an issue for me. I almost never use the side button, but that will change when OS3 comes out and the side button becomes the way you access the apps in your dock. Maybe that will cause me to press both buttons more frequently by accident, but I doubt it since I will probably use just my index finger to press either the side button or crown.

Sean
 
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Probably wearing it over the wrist bone and tight? I can't bend my wrist and hit the buttons either, but I think some people wear it closer to the hand.

I have the link bracelet and have no choice but to wear it one finger loose and so it slides up and down frequently (or I'd end up with a painful mark if I happen to fall asleep as my wrist swells considerably during this time). Even so, my wrist isn't flexible enough to extend back that far enough to touch the buttons.
 
Thanks for the replies, I can't think that accidentally pressing both buttons can be the cause as I would find it quite hard to do, also I have tried deliberately pressing both together and nothing happens, certainly no photo of the watch face appears on the iPhone!
 
Thanks for the replies, I can't think that accidentally pressing both buttons can be the cause as I would find it quite hard to do, also I have tried deliberately pressing both together and nothing happens, certainly no photo of the watch face appears on the iPhone!

When you press both together (I do this by putting my thumb along the back of the watch, index finger on the crown and middle finger on the side button), you should see the watch face flash (and you might feel a haptic tap). Then the screenshot will appear in your iPhone camera roll.

Sean
 
Thanks for the replies, I can't think that accidentally pressing both buttons can be the cause as I would find it quite hard to do, also I have tried deliberately pressing both together and nothing happens, certainly no photo of the watch face appears on the iPhone!
I think it happens when you inadvertently push the edge of the watch against some other hard surface. I doubt it happens when you hyper-extend your wrist upward, unless you are freakishly double-jointed. For me, I think it occurs when I am picking up awkward things and the edge of a notebook or something hits the watch. I rarely notice when I do it, I just see the evidence.
 
I think it happens when you inadvertently push the edge of the watch against some other hard surface. I doubt it happens when you hyper-extend your wrist upward, unless you are freakishly double-jointed. For me, I think it occurs when I am picking up awkward things and the edge of a notebook or something hits the watch. I rarely notice when I do it, I just see the evidence.

Do you wear your watch on the outside or inside of your wrist? Just curious, as I don't think I've ever done this... I wear mine on the outside.
 
It did occur to me that when I wear cycling gloves (which I usually put on only for really long bike rides), the gloves go pretty close to the watch, and there is a tab with velcro that sits right in front of the crown and side button. I don't know if that has ever pressed both buttons, but I know it has pressed the crown.
 
I wear mine on the outside of my wrist -- left wrist, with the crown and button on the left so I can push them with my thumb.

I've not had it accidentally take screenshots, but I've seen Time Travel turn on a couple times due to long coat sleeves (not a huge complaint, because it's always obvious when TT is active, and I don't accidentally mistake the display for the correct time).
 
Thanks for the replies, I can't think that accidentally pressing both buttons can be the cause as I would find it quite hard to do, also I have tried deliberately pressing both together and nothing happens, certainly no photo of the watch face appears on the iPhone!
Sorry, this is really the only circumstance whereby the watch is going to grab screen captures. Even when you have the watch off of your wrist and press both buttons, it exhibits this behaviour (as designed). That could actually be when it's happening to you - maybe you're holding it by the sides when you change bands and grabbing screen captures?

If it isn't happening when you press both buttons together, then there's likely something physically defective with your watch (and contributing to these random screen shots). When you press the side button, what happens? When you press the digital crown, does it bring up your application view? Do you have to press either button repeatedly to make them function properly?
 
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I have been wearing a Garmin 735XT for the past few weeks 24/7 to try it out. It has two side buttons. Occasionally, I will hear it beep and look town to see the activity screen up, as if I had pressed the top side button (same relative position as the digital crown). So, this is not unique to the AW, and I suspect it is related to wrist position and movement. Maybe the watch just shifts a little and is angled forward when I lift my wrist-- I really do not know the exact movement. But it happens on two different devices I have witnessed. It is probably something user-specific.
 
Sorry, this is really the only circumstance whereby the watch is going to grab screen captures. Even when you have the watch off of your wrist and press both buttons, it exhibits this behaviour (as designed). That could actually be when it's happening to you - maybe you're holding it by the sides when you change bands and grabbing screen captures?

If it isn't happening when you press both buttons together, then there's likely something physically defective with your watch (and contributing to these random screen shots). When you press the side button, what happens? When you press the digital crown, does it bring up your application view? Do you have to press either button repeatedly to make them function properly?

Thanks for further details.

I have tried again pressing both together and this time I got the screenshot! The single button presses always work as intended, and first time. I still don't understand how I can have pressed both together accidentally, but I guess that is what must have happened on many occasions??
 
Thanks for further details.

I have tried again pressing both together and this time I got the screenshot! The single button presses always work as intended, and first time. I still don't understand how I can have pressed both together accidentally, but I guess that is what must have happened on many occasions??
I think your best bet to find out what activity you're having this in would be to leave photos open on your iPhone or Mac and check it on a regular basis for new screen shots. Look at the timing info for the picture - if you can corroborate what you were doing at that time, you'll have the "culprit" activity (so to speak) :)
 
I do it all the time when changing bands. Always have at least one screenshot of the passcode input screen - wish there was an option to disable them when the watch is locked!
 
Thanks for further details.

I have tried again pressing both together and this time I got the screenshot! The single button presses always work as intended, and first time. I still don't understand how I can have pressed both together accidentally, but I guess that is what must have happened on many occasions??

It's happened to many people to inadvertently take a screenshot on the watch. So much so watchOS 3 has screenshots defaulted to off and a toggle to turn it back on for those who want it.
 
It's happened to many people to inadvertently take a screenshot on the watch. So much so watchOS 3 has screenshots defaulted to off and a toggle to turn it back on for those who want it.
Awesome! Thanks for that info! (installing it as I type) - taking quite some time though (about an hour).
 
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