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Iceteamm

macrumors newbie
Original poster
Jan 16, 2014
15
13
I have had my watch since 4 days now and it worked perfectly for 2 days. All of a sudden I did not receive any notifications. After messing about with the settings and adding a password I found that the watch locks itself while its on my wrist. It happens every few minutes. I let the heart rate sensor pick up my heart beat and this solves the problem for an hour. Anyone else has this problem?
 

Iceteamm

macrumors newbie
Original poster
Jan 16, 2014
15
13
When i disable passcode it will lock and i wont get messages weirdly.
 

zhenya

macrumors 604
Jan 6, 2005
6,917
3,638
Some people have reported that their watch locks when the sleeve of their shirt makes its way under the watch in a certain way. Possibly more a problem with dress shirts with a stiff cuff. Does that match your experience? How tightly do you have the watch secured?
 

Iceteamm

macrumors newbie
Original poster
Jan 16, 2014
15
13
Im wearing short sleeves and the watch is as tight as it can be, leaving a mark on my wrist. I can not get it back to work now at all, when the screen goes black it immediately locks. Think Ill have to go to the genius bar.
 

Iceteamm

macrumors newbie
Original poster
Jan 16, 2014
15
13
Yes all up to date. Just weird it worked perfectly the first 2 days and then all of a sudden stopped working.
 

exxxviii

macrumors 65816
May 20, 2015
1,423
555
I vote for the genius bar visit. For most folks, the wrist detection and locking is very reliable. My guess is that something went flaky with the sensor.
 

Furzul

macrumors 6502a
Jan 13, 2013
778
399
Derbyshire, England
I had the same problem. I disabled wrist detection and it has never locked again when on my wrist.
It does lock when it is not on my wrist when it has been on charge for a while.
 

Iceteamm

macrumors newbie
Original poster
Jan 16, 2014
15
13
To be honest I don't want to turn off wrist detection, it should just work right?
 

JayLenochiniMac

macrumors G5
Nov 7, 2007
12,819
2,388
New Sanfrakota
To be honest I don't want to turn off wrist detection, it should just work right?

Have you at least rebooted the AW and the iPhone, or unpaired and re-paired the AW? That fixes the vast majority of bugs if it's not a faulty sensor.

If it's indeed a faulty sensor, get it swapped out while it's in warranty.
 

DNAppleGold

macrumors 6502
Apr 9, 2009
338
69
This may seem odd but do you have polyurethane watch bands? I think they stretch after time. Not enough to feel loose but to lose contact with the wrist. I was have the lock issue after a year and have now switched to a metal band. Almost no lock issues
 
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