Watch locks on wrist

[Iceteamm]

I have had my watch since 4 days now and it worked perfectly for 2 days. All of a sudden I did not receive any notifications. After messing about with the settings and adding a password I found that the watch locks itself while its on my wrist. It happens every few minutes. I let the heart rate sensor pick up my heart beat and this solves the problem for an hour. Anyone else has this problem?

 

[HMonivar]

I did and finally decided to disable the passcode.

 

[Iceteamm]

When i disable passcode it will lock and i wont get messages weirdly.

 

[zhenya]

Some people have reported that their watch locks when the sleeve of their shirt makes its way under the watch in a certain way. Possibly more a problem with dress shirts with a stiff cuff. Does that match your experience? How tightly do you have the watch secured?

 

[Iceteamm]

Im wearing short sleeves and the watch is as tight as it can be, leaving a mark on my wrist. I can not get it back to work now at all, when the screen goes black it immediately locks. Think Ill have to go to the genius bar.

 

[Blujelly]

up to date with the latest update for the AW?

 

[Iceteamm]

Yes all up to date. Just weird it worked perfectly the first 2 days and then all of a sudden stopped working.

 

[Blujelly]

Yes all up to date. Just weird it worked perfectly the first 2 days and then all of a sudden stopped working.

The only thing I can think of is if you un-pair the AW and re-pair (that's if you haven't already done it)

If not go to the genius bar as you said.

 

[exxxviii]

I vote for the genius bar visit. For most folks, the wrist detection and locking is very reliable. My guess is that something went flaky with the sensor.

 

[Iceteamm]

Thanks for the advice. Think its a faulty sensor yes.

 

[Furzul]

I had the same problem. I disabled wrist detection and it has never locked again when on my wrist.
It does lock when it is not on my wrist when it has been on charge for a while.

 

[Iceteamm]

To be honest I don't want to turn off wrist detection, it should just work right?

 

[Furzul]

Yes, it should. But it is still very annoying, and it is the only way that I could find to stop it.

 

[JayLenochiniMac]

To be honest I don't want to turn off wrist detection, it should just work right?

Have you at least rebooted the AW and the iPhone, or unpaired and re-paired the AW? That fixes the vast majority of bugs if it's not a faulty sensor.

If it's indeed a faulty sensor, get it swapped out while it's in warranty.

 

[Iceteamm]

Yeah i rebooted a few times and unpaired and repaired 3 times.

 

[coffeemadmanUK]

I've had my Watch since launch and recently I've found that it is locking when it's on my wrist for no reason...

 

[kybldmstr]

Do you have tattoos on your wrist

 

[kubulient]

Yes all up to date. Just weird it worked perfectly the first 2 days and then all of a sudden stopped working.

Mine worked fine for over a year, now locks ALL the time.

 

[Newtons Apple]

To be honest I don't want to turn off wrist detection, it should just work right?

My AW did this all the time until I turned it off. It should work but then there is reality.

 

[DNAppleGold]

This may seem odd but do you have polyurethane watch bands? I think they stretch after time. Not enough to feel loose but to lose contact with the wrist. I was have the lock issue after a year and have now switched to a metal band. Almost no lock issues

 

[BarracksSi]

FWIW, this thread got bumped because the back of kubulient's watch fell off (and, I'll bet, one of the wires got damaged).