Hi all, Just thought I would share my experience. Ordered a new mac pro from the Australian online store in early February. By the end of February delivery estimate was for end of March, so I was pleasantly surprised when the order turned to 'shipping' in early march, and I received the machine on 6 March. Excitedly I plugged it in and turned it on, and curiously there was no usual welcome / setup screen - it just booted straight to the desktop. After a little investigation I found that: 1. Someone else's user directories were still on the machine (though data had been deleted, presumably by that user); 2. The previous users admin password was still active on the machine...i.e. I could not install anything.... 3. On the cardboard box that the unit was delivered in, I found that previous owners address / shipping information, though covered with a white sticker to conceal it. This confirmed that someone else had received the unit before me. This is pretty outrageous in my book, an incredible breach of data security from Apple - I shudder to think what sort of data I would be able to retrieve about the previous owner relatively easily from this machine. Obviously I have no intention of doing this. On top of this, apple have sold me a machine that was supposed to be new, and I paid full price, when in fact they shipped a second hand machine, not even properly refurbished! So far apple's only response to this has been to try to get the machine back off me, presumably so they can destroy the evidence! Crazy. Anyone else had this experience?