Watch won’t update

[Pez555]

really struggling with software updates for my series 4 at the moment. Phone updates fine, watch app is having none of it even though I’m right next to the router.

Any ideas?

 

[casperes1996]

Have you tried the fix-all solution that is "reboot everything and try again"?

 

[Pez555]

Yep I’ve even done a soft reset and still nothing.

 

[casperes1996]

Yep I’ve even done a soft reset and still nothing.

Hm.
You don't have a beta profile for watchOS do you?

 

[Pez555]

Nope. All standard.

 

[casperes1996]

Nope. All standard.

Fascinating.
Only other factor I can think of that could cause that kind of message is the  Watch's connectivity status, if everything seems good on the phone.
Frankly it seems like an odd bug. I'd say probably just wait it out a bit. iOS 13 and watchOS 6 is coming soon. Hopefully when you upgrade your phone to iOS 13, the watchOS updating process will be fixed so you can get it to OS 6 as well. If that update doesn't help, I'd contact Apple about this one. I can't really think of any good things to try out here. And the error message that you get isn't exactly helpful if network connection isn't an issue

 

[mollyc]

A very dumb but obvious question. Is WiFi turned on through your phone?

 

[Pez555]

Thanks for your help. Only reason I tried updating today is that I have been getting horrendous battery life over the past 2 days. Watch drained by 3pm in the afternoon and phone was down to 25% by the same time (I’m usually still around 80-90% as I don’t use my phone during working hours).
[doublepost=1568671389][/doublepost]

A very dumb but obvious question. Is WiFi turned on through your phone?

Yep everything turned on as normal.

 

[Lobwedgephil]

Thanks for your help. Only reason I tried updating today is that I have been getting horrendous battery life over the past 2 days. Watch drained by 3pm in the afternoon and phone was down to 25% by the same time (I’m usually still around 80-90% as I don’t use my phone during working hours).
[doublepost=1568671389][/doublepost]

Yep everything turned on as normal.

What are you trying to update it to?

 

[Dwood1970]

What are you trying to update it to?

That would be my question. WatchOS 6 isn’t out yet. So there are no recent updates.

 

[Pez555]

5.3.1

 

[Bazooka-joe]

I would try the illogical and remove all 3rd party apps from your watch and try again. Sounds crazy but your battery drain and connectivity issues could be related to an app