Have you tried using Firefox instead? When something doesn't work as it should in Safari or Camino I try FF. FF usually works fine.
I am having the same problem as the original person. However, neither Safari or Firefox is working. Safari gives me an error code when I try to download ABC's software.
Firefox downloaded the software, but will not run the program.
Are there any firewall settings that may be blocking the program? I am able to watch the previews and clips that they show.