WatchOS 3 - "Unable to check for update"

Discussion in 'Apple Watch' started by NevilleB, Jun 14, 2016.

  1. NevilleB macrumors member

    Joined:
    Jul 24, 2014
    Location:
    Durban, South Africa
    #1
    Somehow I can't seem to download the WatchOS 3 developer beta from the Watch app. When I check for updates I get the message that it is unable to check for update and that I am not connected to the internet.

    I have installed the profile on my Watch app and I am connected and my watch is on charge.

    Any advice?
     
  2. teidon macrumors 6502

    teidon

    Joined:
    Dec 22, 2009
    #2
    Had this issue as well. Restart your phone, should work after. And yes, you are forced to restart after installing the profile, but you have to restart it again after that.
     
  3. NevilleB thread starter macrumors member

    Joined:
    Jul 24, 2014
    Location:
    Durban, South Africa
    #3
    Thanks I will try that. Another question - must the profile be installed on the phone or on the watch? The question comes up when I select the profile to install.
     
  4. teidon macrumors 6502

    teidon

    Joined:
    Dec 22, 2009
    #4
    On your Watch. You can delete it from your phone if you installed it there.
     
  5. NevilleB thread starter macrumors member

    Joined:
    Jul 24, 2014
    Location:
    Durban, South Africa
    #5
    I have tried restarting the phone as well as the watch but I still get the error. I even reset the watch, unpaired it and paired it again, to no avail.
     
  6. NevilleB thread starter macrumors member

    Joined:
    Jul 24, 2014
    Location:
    Durban, South Africa
    #6
    I eventually got the download going after installing ExpressVPN. Two hours to go!
     
  7. h9826790 macrumors 604

    h9826790

    Joined:
    Apr 3, 2014
    Location:
    Hong Kong
  8. teidon macrumors 6502

    teidon

    Joined:
    Dec 22, 2009
    #8
    Came to my mind that this error message ("Not connected to internet") could be mistakenly shown. The download servers were having some issues when I downloaded the upgrade as it took so long time to download it. The upgrade was about half gigs but it took about hour and a half to download. Should have taken more like 10-20 mins. So that error message might just mean that the server isn't responding or something.
     
  9. jclardy macrumors 68040

    jclardy

    Joined:
    Oct 6, 2008
    #9
    I've been getting that error, have tried about 4 times now. The download completes (after around an hour) then it says that it can't verify the download because I am not connected to the internet (but I am on wifi.) I'm trying to delete profiles and restart everything to see if that works.
     
  10. ianrip macrumors 6502

    ianrip

    Joined:
    May 30, 2010
    Location:
    work:Oyu Tolgio, Home:LOS, From Scotland G15
    #10
    I've tried resetting network settings switching off wifi and finally using my VPN did the trick. The installation has started
     

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