Water damage to iPhone 5 screen

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Nicoli412, Aug 5, 2013.

  1. Nicoli412 macrumors newbie

    Joined:
    Aug 5, 2013
    #1
    Last Friday, a little bit of water spilled onto my iPhone screen and seeped underneath the screen (which I didn't realize at first). I then noticed that there was a darker spot underneath the screen at the edge, and then a few minutes later, it looked like water started covering the entire screen underneath from bottom to top.

    I turned off the phone and checked all of the sensors, and nothing was red like water had leaked to anything. I turned my phone back on and called Apple. They ran a diagnostic test, and they said that there was no internal damage to the phone. All weekend, I kept it off and in a bag of rice (even though I've heard people say that doesn't work with iPhones).

    Today, it is still working 100%, but there are darker spots on the screen. It looks like the darker spots are bigger than they were on Friday (I can see everything perfectly...it is just that some areas are darker or lighter than others on the screen). Is this something that can be fixed by changing out the screen, will it go away eventually, or is it permanent damage from the water leaking beneath the screen? All the info I find is about people who dropped their iPhones in water, and that's not the case with mine.
     
  2. Nicoli412 thread starter macrumors newbie

    Joined:
    Aug 5, 2013
    #2
    Just in case anyone else has this issue where they get water behind there screen but NO internal damage....take a hair dryer on low setting (not too hot) and blow into bottom where speakers, charge input, and headphone jack are. It will slowly make the water underneath the screen evaporate. Do it for a few minutes at a time, allowing the phone to cool down so the heat doesn't damage anything. There are no longer streaks under my screen. You can no longer even tell that there was any water damage whatsoever. (got this advice from someone I work with who is great with anything Mac/Apple)
     
  3. xizdun macrumors regular

    Joined:
    Nov 13, 2011
    #3
    I had such severe moisture damage on my screen that 95% of the screen had become darker with 5% showing as "white spots" that were, in fact, showing at original brightness. Hair-drying did no help. I think the iPhone 5 is (more) susceptible to this issue due to its use of the "in-cell" technology, where the iPhone 4's screen, while having moisture/water behind it, would not be affected.

    Compare your screen with another iPhone 5 after turning both to 100% brightness via Settings.
     
  4. nilzi macrumors regular

    Joined:
    Mar 19, 2013
    #4
    darker spots suggests the iPhone screen's cable ribbon was damaged by water.
     
  5. mrgoodie macrumors newbie

    Joined:
    Dec 22, 2013
    #5
    iphone 5c moisture problem

    are any of you guyes having issues with iphone 5c moisture protection? my daughter's 5c just started acting up and the screen showed partial images with vertical lines. Liquid was not poured or neither was it dropped on a liquid container. Apple is saying warranty is void as liquid seems to have gotten inside. We have no way of disputing it as they did not open the 5c in front of us.
     
  6. SpyderBite macrumors 65816

    SpyderBite

    Joined:
    Oct 4, 2011
    Location:
    Xanadu
    #6
    Somehow, someway, the sensors inside the device were exposed to moisture. If you got AC+ on the device it's a simple $49 swap out for a replacement.

    As a former genius, I can state very confidently that family room specialists have nothing to gain by intentionally damaging your device. And the conditions in the repair area are static and moisture free.

    If you didn't get AC+ then shell out $149 for a replacement. There is no incentive for an apple employee to push a replacement over a repair. Liquid damage is the "slow death" with corrosion eventually damaging the phone once the internals have been exposed. It might happen in a day or a year. But it will happen.

    I'm not questioning your daughters word. However the internals were exposed to moisture. Wet pocket, friend of hers dropped it & didn't say anything, etc.

    My advice.. Put out the $49/$149 for a replacement. You can raise a stink and possibly get a free replacement. However it all depends on how valuable your time is to you. I refused to replace an iPhone 4S with a shattered screen for free (supposedly "exploded" in her hand). The customer spent 2 hours raging and still walked out with a replacement for $199 which included AC+.
     
  7. ABC5S macrumors 68040

    ABC5S

    Joined:
    Sep 10, 2013
    Location:
    Florida
    #7
    Your daughter ? What moisture protection ? Didn't know it had moisture protection. Someone brought an iPhone into the bathroom, left it on the sink, and took a shower. Guess what ? The steam got to the sensors, and damaged the iPhone. It does happen. Or something else that is not being said.
     
  8. I7guy macrumors G5

    Joined:
    Nov 30, 2013
    Location:
    What Exit?/Saguaro Country
    #8
    Why would they lie about it? That said a little shower steam would not damage the display. Whatever happened to the phone was enough to cause damage.
     
  9. ABC5S macrumors 68040

    ABC5S

    Joined:
    Sep 10, 2013
    Location:
    Florida
    #9
    Yes it would. As mentioned in my post, another member on this forum reported that after taking a hot shower with a steam filled bathroom, the iPhone stopped working for a bit, and had water damage. So it can happen.
     
  10. I7guy macrumors G5

    Joined:
    Nov 30, 2013
    Location:
    What Exit?/Saguaro Country
    #10
    Anything can happen im sure. My iphone is in the bathroom with me whilst i take hot steamy showers. If it gets water damage my bad, ill come back and report in this thread.

    However, it does not seem right some steam could cause all that damage regardless of 2 posts out of millions of iphones.
     
  11. sjstar950 macrumors newbie

    Joined:
    Apr 26, 2014
    #11
    melted chocolate seeped into iphone 5s screen

    I was putting my phone in my pocket, camera side down, but i forgot that there was some melted chocolate in my pocket. I didn't realize until about 3 minutes that my phone had melted chocolate on it, and by then it had covered most of the top right hand corner where the camera is, except on the front. I looked at my phone, and there weren't any water marks on it that were noticeable. so i wiped the chocolate off, and put it in my other pocket. About a couple hours later, I took out my phone, and I could see water marks all over the top right hand corner, as if the melted chocolate had gotten into the screen. There were darker splotches all over the corner, and it was darker as if the colour was fading, even when the brightness was 100%. It seemed to be getting worse as the hours passed, as I didn't have any rice to put it in. When I finally got home, I put it into some rice, and let it sit for 3 days. Now, it hasn't gotten anybetter, and it looks as if the splotches are just spreading down my phone. I don't know what to do, as i have no access to an apple store, but I am taking it to a phone shop place hopefully tomorrow, to get another point of view as if a screen replacement will take the chocolate out, and fix the screen discoloration. My questions are, will a screen replacement fix the water damage on my screen? How much will it cost to get it fixed without a warantee with apple? and Will apple replace my phone even though I don't have a warrantee?
    Thanks, and if you have any questions, just ask.
     
  12. Sushilover64 macrumors newbie

    Joined:
    Aug 8, 2014
    #13
    My iPhone 5c had some water leaked onto it and had no internal damage but had black spots on it's screen but I tried rice at first which didn't help then I did what Nicoli412 suggested with hairdrying but that made no difference HELP ME!!! I don't know what to do!!!
     
  13. asiangal3000 macrumors newbie

    Joined:
    Nov 29, 2014
    #14
    i tried blow drying my iphone 5 which has water on the inside of its screen with NO internal damage, i tried putting it in rice for 3 days. please help
     

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