It something that we all fear: if our iPhone has water damage, but I have something to say about it - Apple are great. Here's the story. Today, I was walking to the office in the park. I wasn't very passing by a pond when I was knocked off my axis by a running passing behind me. The result of which was that I ended up in the pond. My iPhone encountered severe water damage and algae growth - whilst I completely lost my wallet. I decided to return home to resolve my current issue of being wet and not suited for work. I decided to give AppleCare a call. Now, I am a person of complete transparency, and will not lie to benefit myself. I explained the situation to the advisor on the phone, and he was sympathetic. Whilst he explained that it was out of warranty etc, he noted that I was extremely shaky. He said the he'd waive the fee for an immediate replacement and would discount the price I had to pay for a new iPhone - this was even after multiple attempts to get my card number correct for payment. All in all, I am happy with the customer service I have received. In the end, it pays not to lie.