Water Resistant On iPhone7 Is A Scam?

[Jayson A]

If you drop your iPhone, you could be potentially compromising it's water resistance by creating tiny gaps in the seals.

 

[akash.nu]

If you drop your iPhone, you could be potentially compromising it's water resistance by creating tiny gaps in the seals.

I'm sure Apple tested minor drops and day to day usage.

 

[jlseattle]

I have had my iPhone 6 for 4 years and have had around a fair amount of water (running in the rain and such). It's chugging along. My vote is let Apple take a look at it. If there is an issue they can fix if still under warranty (another great reason to get applecare). I dropped an airpod in the sink once and it fell in running water. It survived. I think it sounds like a faulty iPhone if what you describe is accurate.

 

[akash.nu]

I have had my iPhone 6 for 4 years and have had around a fair amount of water (running in the rain and such). It's chugging along. My vote is let Apple take a look at it. If there is an issue they can fix if still under warranty (another great reason to get applecare). I dropped an airpod in the sink once and it fell in running water. It survived. I think it sounds like a faulty iPhone if what you describe is accurate.

How did you have it for 4 years when it was released literally 3 years ago?!

 

[Tsuchiya]

Scam no, but I'm inclined to believe that the manufacturing process has been inconsistent thus exposing any iPhone 7 to water is a risk. Because if your unit isn't sealed correctly, or can easily be compromised with even a small drop, then I hope you're insured or have AppleCare+ because Apple probably isn't going to give you the benefit of the doubt.

 

[sartrekid]

I wonder whether there is any possibility that not every iphone has the same quality of water proofing applied when it comes off the production line.

That, to me, is a sensible conclusion. I "bathe" my iPhone 7 Plus every single day in the sink (with tap water). There's never been an issue with that practice for me and I've done it since the release of the iPhone.

 

[nviz22]

It's not a scam, but it is also not idiot proof because many people abuse their phones and expect Apple to honor warranty claims. I noticed LG and Samsung do not cover water damage in their warranties either. Anyways, the phone is more designed to be splash proof like falling into a puddle or a pool if anything. Would it be nice for Apple to include water damage protection in warranties, sure, but it's not worth it reducing their margins for little gain.

Phones are susceptible to foreign chemicals, depths, length of time submerged, different types of water, wear and tear, etc that alter how water resistance may work.

 

[Chazzle]

That, to me, is a sensible conclusion. I "bathe" my iPhone 7 Plus every single day in the sink (with tap water). There's never been an issue with that practice for me and I've done it since the release of the iPhone.

You must be kidding. If not, may I ask why you bathe your iPhone everyday?
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I currently use iPhone7. I have used Galaxy S5 before.

It's been two months for iPhone and it's water damaged. The damange is not done by immersing it in a bucket full of water, or a swimming pool or a pond, the damage is caused merely by clicking few snaps and making few calls while it was raining. Yes, while it was raining and that too not heavily.

As per Apple, iPhone7 is not waterproof, it's water resistant. Which means it can easily take on the rains. It's a false claim.

The service center people as well were least concerned about the fact that their product failed. They refused to believe that it's only because of rains. They assumed I am lying and said the only option is to get it replaced for Rs 28,400.

WHEREAS

My Samsung Galaxy S5 works till date just fine. S5 on the other hand was used inside swimming pool and even at a beach under water. It worked absolutely fine every single time.

CONCLUSION

If a company advertises the product incorrectly and it's truly not reliable, there is no point going for it. It's just a show-off thing with too many restrictions. Utter waste of money. Absolute rubbish!

Aren't you all forgetting this commercial? They clearly advertise that it can handle heavy rain.

 

[Newtons Apple]

You must be kidding. If not, may I ask why you bathe your iPhone everyday?
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Aren't you all forgetting this commercial? They clearly advertise that it can handle heavy rain.

I have to agree that this ad and others are deceiving. I treat my 7+ like my other phones and keep it away from any water. Goes in a ziplock when boating or on jet ski.

 

[MC6800]

Seems this issue could be solved if Apple would do a simple water-resistance test when you bring it in: they would take a photo of its display to document it's current state, hold it over a bucket, pour water on it, dry it, and then compare with previous photo. If it shows additional water inside they'd replace it for free.

 

[sartrekid]

You must be kidding. If not, may I ask why you bathe your iPhone everyday?
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Aren't you all forgetting this commercial? They clearly advertise that it can handle heavy rain.

No, I am not kidding. I could wipe my phone every day. I choose to pour tap water over it. It feels cleaner that way to me.

 

[Chazzle]

No, I am not kidding. I could wipe my phone every day. I choose to pour tap water over it. It feels cleaner that way to me.

You make me nervous.

 

[off_piste]

I currently use iPhone7. I have used Galaxy S5 before.

It's been two months for iPhone and it's water damaged. The damange is not done by immersing it in a bucket full of water, or a swimming pool or a pond, the damage is caused merely by clicking few snaps and making few calls while it was raining. Yes, while it was raining and that too not heavily.

As per Apple, iPhone7 is not waterproof, it's water resistant. Which means it can easily take on the rains. It's a false claim.

The service center people as well were least concerned about the fact that their product failed. They refused to believe that it's only because of rains. They assumed I am lying and said the only option is to get it replaced for Rs 28,400.

WHEREAS

My Samsung Galaxy S5 works till date just fine. S5 on the other hand was used inside swimming pool and even at a beach under water. It worked absolutely fine every single time.

CONCLUSION

If a company advertises the product incorrectly and it's truly not reliable, there is no point going for it. It's just a show-off thing with too many restrictions. Utter waste of money. Absolute rubbish!

I'd try a different service center or two to see if another tech may be more lenient.

 

[NovemberWhiskey]

SIM TRAY

The weakest part of the water resistance on the iPhone 7 is the sim tray. There is a small gasket that often gets twisted/caught, thus ruining the water resistance of the phone.

If you have ever opened/closed the tray yourself, you should probably check to make sure it sits flush against the body. It should not stick out, and it should not be hard to close.

 

[bopajuice]

You must be kidding. If not, may I ask why you bathe your iPhone everyday?
[doublepost=1504110289][/doublepost]
Aren't you all forgetting this commercial? They clearly advertise that it can handle heavy rain.

That commercial pretty much ends the debate about the rain. Although the commercial stops short of the person riding into the rain. If someone sued Apple would definitely argue that point in court. But it is most certainly implied.

 

[sartrekid]

You make me nervous.

My sincere apologies.

 

[willmtaylor]

If you drop your iPhone, you could be potentially compromising it's water resistance by creating tiny gaps in the seals.

Agreed. In ideal conditions, the phone is water resistant out of the box. However, folks drop and otherwise abuse their phones regularly. The water resistant seal can therefore not be guaranteed because of the likelihood of it being damage from drops.

 

[dk001]

I currently use iPhone7. I have used Galaxy S5 before.

It's been two months for iPhone and it's water damaged. The damange is not done by immersing it in a bucket full of water, or a swimming pool or a pond, the damage is caused merely by clicking few snaps and making few calls while it was raining. Yes, while it was raining and that too not heavily.

As per Apple, iPhone7 is not waterproof, it's water resistant. Which means it can easily take on the rains. It's a false claim.

The service center people as well were least concerned about the fact that their product failed. They refused to believe that it's only because of rains. They assumed I am lying and said the only option is to get it replaced for Rs 28,400.

WHEREAS

My Samsung Galaxy S5 works till date just fine. S5 on the other hand was used inside swimming pool and even at a beach under water. It worked absolutely fine every single time.

CONCLUSION

If a company advertises the product incorrectly and it's truly not reliable, there is no point going for it. It's just a show-off thing with too many restrictions. Utter waste of money. Absolute rubbish!

Need a poll option: Not sure

 

[44267547]

That, to me, is a sensible conclusion. I "bathe" my iPhone 7 Plus every single day in the sink (with tap water). There's never been an issue with that practice for me and I've done it since the release of the iPhone.

Another thing to consider aside from water exposure to the iPhone, is also steam from the hot water that can also penetrate past the seals and compromise the iPhone.

 

[its Dale]

My brother and cousin both swim with their phones every now and then and no issues have been reported. They've been doing it since release last year. They'll film jumping into pools from roofs and stuff. Ive dunked my phone in a water bucket and also rinsed it off once. No issues. My wife's iphone 7 has also been rinsed after spilling juice/alcohol on it. we all have iphone 7's

 

[44267547]

My brother and cousin both swim with their phones every now and then and no issues have been reported. They've been doing it since release last year. They'll film jumping into pools from roofs and stuff. Ive dunked my phone in a water bucket and also rinsed it off once. No issues. My wife's iphone 7 has also been rinsed after spilling juice/alcohol on it. we all have iphone 7's

That very well may be. But that's the risk that they are taking with submerging their iPhones underwater. There is no guarantee that it will survive water submersion, being it's only rated at a water resistance level. Apple tends to be conservative with their ratings, as the iPhone 7 could likely take more exposure to water, but why risk it. At least that's my thoughts.

 

[one more]

If you look on YouTube, there are lots of clips with folks soaking iPhone 7 in various water containers for long periods of time with no damage done. Apple’s own iPhone 7 ad shows a guy going cycling in a storm. This will make a claim of rain water damage quite hard to justify.

 

[bopajuice]

Agreed. In ideal conditions, the phone is water resistant out of the box. However, folks drop and otherwise abuse their phones regularly. The water resistant seal can therefore not be guaranteed because of the likelihood of it being damage from drops.

Unless there is a dent or ding from dropping the phone, or a visible gap from damage, Apple should warranty a phone with water damage considering it should be IP67 certified.

 

[profets]

How did you have it for 4 years when it was released literally 3 years ago?!

He’s from the future.

 

[fk_qrf]

I personally think that the responsible thing for these companies to do is make no mention of resistance at all if they’re just going to reserve the right to deny any water claims anyway.

That’s my opinion, I’ve let it be known before, and plenty disagreed, which is fine. I just don’t think the burden of proof in a warranty claim should ever be in the consumer. If the excuse is “we don’t know you didn’t purposely damage it”, then the claim shouldn’t even be made.

Totally agreed.
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IP67 rating:

The number 6 is for total protection against dust. The second number of the IP rating system refers to protection against liquids. ... Most environmentally sealed Pocket PCs are rated IP67. They are protected from dust and capable of withstanding water immersion between 15 cm and 1 meter for 30 minutes.

Clearly not the case here. What concerns me is that they question the validity of person's claim based on the story they present to Apple as to how the device was damaged by water?

If they were to abide by the rating they advertise for their product they should be asking a customer only two questions:

1: Was the device submerged for longer than 30 minutes?

2: How deep was the water?

Period.

And that is exactly why I am dissatisfied.
It was not submerged in water even for a single minute and obviously there is no question of deep water here. I wasn't even at a location where there was a water body around to dive it in.
Only rain water got spilled on my phone.