Water spilt on keyboard, macbook works, screen doesn't!

Discussion in 'MacBook' started by ardesigns, Jul 25, 2008.

  1. ardesigns macrumors member

    Joined:
    Mar 20, 2008
    #1
    Hi guys. A couple of days ago, I spilt a decent amount of water onto the keyboard of my Macbook (while it was on). The Macbook immediately shut off. I tried turning it on again and it would not turn on. I then tried plugging it in and turning it on and that didn't work either. I read up online about what to do when your Macbook suffers water damage. After I learned that my warranty (even though I have Applecare) doesn't cover water damage/accidental damage, I panicked. The same site said the best thing you can do is let it dry. So, I let it dry for a 2 days and then turned it back on with the battery in. It didn't work. I waited another 2 days or so and, with the battery out, only using the AC Adapter to power the computer, it turned on and made the Apple "turn on" sound :D!! I waited a few seconds but all I saw on the screen was a flickering white "glow" in the lower right hand corner, the rest of the screen was blank. Clearly, the LCD suffered some damage, or at least whatever is hooked up from the computer to the attached LCD.

    What do I do now? Do I allow it to keep drying and hope for the best? What will happen if I bring it in to an Apple "genius"? Will they replace/repair the screen for free under my warranty (I have Applecare and the computer was purchased about 6-7 months ago)?

    I really appreciate any help!!!

    Thanks,
    ARDesigns
     
  2. edesignuk Moderator emeritus

    edesignuk

    Joined:
    Mar 25, 2002
    Location:
    London, England
    #2
    I don't have any suggestions as to what to do, but no, they won't replace anything for free. AppleCare isn't an insurance policy.
     
  3. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #3
    Sounds like your inverter got toasted. Chances are they will fix it, but not for free. Although, the inverter (IF that's all that's wrong) shouldn't be that expensive.
     
  4. myuserid08 macrumors 6502

    Joined:
    Mar 15, 2008
    #4
    You shouldn't have tried turning the mac on without letting it dry first, you probably shorted the logic board.
    If you spill something again, turn the macbook off and remove the battery, leave it open and on its side (like an open book) which will allow the water to drain. This will take 5-7 days, maybe even longer to be on the safe side.

    All you can do now if repair it yourself or buy another macbook, not worth taking it to apple it would be cheaper to buy a new macbook.
     
  5. eidrunner247 macrumors 6502

    Joined:
    Jul 4, 2006
    Location:
    Arizona
    #5
    Going the Applecare route Apple will surely notice that the damage is not normal and will probably be able to see the water damage. New macbook for sure. Sell yours on ebay perhaps.
     
  6. ardesigns thread starter macrumors member

    Joined:
    Mar 20, 2008
    #6
    Sorry but I'm being told different things here...is it my "invertor" thats fried or my entire computer?

    Thanks,
    ARDesigns
     
  7. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #7
    If your entire computer was dead you wouldn't be able to turn it on, so the guess is just the inverter board for your display.
     
  8. tsice19 macrumors 6502a

    tsice19

    Joined:
    Feb 16, 2008
    #8
    Take it to Apple, be honest, and tell them what happened.

    Ask them what is wrong and how much it will be to fix it. If it's too much money, you can head over to iFixit.com and try to buy the parts yourself to fix it.
     
  9. tkiss macrumors regular

    Joined:
    Jun 10, 2008
    #9
    yep
     
  10. ardesigns thread starter macrumors member

    Joined:
    Mar 20, 2008
    #10
    Hi guys. Thanks for all of your help. I brought my MacBook to an Apple "Genius" and got VERY lucky. Apparently my screen was still showing a picture, but the backlight was extremely dimmed. While it still had to be repaired, the repairs were within my warranty. The inverter and screen are being fixed at no charge.

    They did do one weird thing though. They asked for my password. Any idea why they would do that?

    Thanks,
    ARDesigns
     
  11. eidrunner247 macrumors 6502

    Joined:
    Jul 4, 2006
    Location:
    Arizona
    #11
    No idea why they would ask for your password. Maybe to make things easier on them? I suppose they could get anything they wanted without it though. I would assume they had a good reason to need it.
     
  12. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #12
    They asked me my password too, I asked why, and they said that it just incase any of the repairs or tests require installing any updates.
     

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