WD HDD Won't Recognize

Discussion in 'Mac Basics and Help' started by HelixOmnimedia, Aug 4, 2009.

  1. HelixOmnimedia macrumors 6502a

    HelixOmnimedia

    Joined:
    Jul 26, 2006
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    Traveling The World
    #1
    Hey

    Plugged my Wester Digital 500GB external hard drive in last night and it wasn't recognized. I felt it as it was late, and tried again moments ago, and this drive just isn't showing up.

    I've tried it on a Windows computer too and the same thing happened.

    Please don't tell me I've lost all my movies, music and tv shows! It was over 400GB of stuff.

    HELP!
     
  2. miles01110 macrumors Core

    miles01110

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  3. Darth.Titan macrumors 68030

    Darth.Titan

    Joined:
    Oct 31, 2007
    Location:
    Austin, TX
    #3
    If it was formatted for Mac, the Windows box you tested on shouldn't recognize it.

    You'll need to find another Mac to test on. If that doesn't work I'd try removing the drive from its enclosure and seeeing if a different enclosure would work.
     
  4. Archon Gold macrumors 6502

    Joined:
    Jun 7, 2009
    Location:
    Canada, Ontario
    #4
    1. Does the drive show up in Disk Utility?

    2. Is the drive unusually hot and/or making weird clicking noises?

    If the drive show up in Disk Utility but not on your desktop then your directory structure may be broken on the drive and you may have to use a program called "Data Rescue II" to rescue your data.

    If you hear Clicking noises or it is unusually hot then there is a chance that the drive may be dead making it impossible to retrieve data unless you want to pay $2000 in data recovery.
     
  5. HelixOmnimedia thread starter macrumors 6502a

    HelixOmnimedia

    Joined:
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    Traveling The World
    #5
    No the windows computer didn't recognize it either.

    Hahaha no one in this town know what an Apple is other than the fruit, and other other option sounds too complicated.

    1. Yes the drive shows up in Disc Utility.
    2. No doesn't run hot, not usually in long enough to get hot, and there's not weird clicking noises either.

    I'll give that Data Rescue II a google search to see what comes up.
     
  6. Archon Gold macrumors 6502

    Joined:
    Jun 7, 2009
    Location:
    Canada, Ontario
    #6
    you're having the EXACT same problem that my External WD MyBook 600Gb had.

    I left it on attached to my network as a NAS but then the power went out and the WD crashed.

    The only thing that I was able to do was to connect it to my mac mini and use data rescue then format the drive.

    note that Data Rescue II is software that you have to buy sadly and I can't find any other alternatives to that program that are free.
     
  7. HelixOmnimedia thread starter macrumors 6502a

    HelixOmnimedia

    Joined:
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    #7
    HAHAHA - got it, downloaded and using it. Cost me a grand total of a google search. :p
     
  8. Hilmi Hamidi macrumors 6502

    Joined:
    Jul 28, 2009
    #8
    I got the same problem with my previous 5 ext HDDs.
    Funny thing is the drives are okay, only the enclosure was f***ed up.
    I went to buy another enclosure for it and the drive showed up again in my monitor.
    That's why I never use ext HDD again for anything except for occasional off-site backup.
     
  9. geoffreak macrumors 68020

    geoffreak

    Joined:
    Feb 8, 2008
    #9
    Don't buy "external" drives. The enclosures are always crap and rarely a failure is caused by a bad drive.
    I always buy "internal" drives and place them in enclosures of my choice.
     
  10. Archon Gold macrumors 6502

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    Canada, Ontario
    #10
    Its also annoying that it takes 7 hours to scan the drive for files that are recoverable then 2 hours or so to actually recover them.
     
  11. HelixOmnimedia thread starter macrumors 6502a

    HelixOmnimedia

    Joined:
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    Location:
    Traveling The World
    #11
    Ok


    Data Rescue says its going to take about 5,000+ hours to do 'whatever' it does. :(
    So I've looked and over the last time since I posted have the majority of the files backed up on Disc, but having the external harddrive is much easier.


    I got to Disc Utility, where its appearing, and click the ERAISE > Mac OS Extended (Journaled) and then click ERASE.

    I got message:

    Disc Erase failed with error: Resource Busy


    Any help would be appreciated.
     

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