Hello there. Just purchased that drive, but have 2 problems: 1. The display always shows VIDEOS 09 like a static image. No difference even if the drive has no power and it's not plugged into my MBP. Is it broken or there is a way to activate it? 2. Tried to install WD Smartware. I open the installer, choose SETUP DRIVE and it asks you to install it in order to continue. I install, now it prompts me for label, protection, registration. Did all the steps, confirmed and pressed CONTINUE. The program hangs and goes back to the previous screen where you have to choose between SETUP or BACKUP. I choose setup again and it asks me to install. Did all the steps over again and now it opens the main program and it hangs each 5 seconds plus changes to label do nothing on the display. Broken drive? Should i return it or did i miss something?