On my Mac, I am trying to just copy over pictures, so I plugged in my 640 GB Western Digital My Passport Elite, but nothing showed up. Just the stupid software that doesn't work and is slowing down my whole Mac. I tried calling the people, but what do you know, the people did not pick up. (way to run a business, WD employees!) I Googled the heck out of this, nothing works. Please help. I also have Windows machine, have tried and failed on that. P.S. I AM PISSED OFF AT THE PEOPLE AND AT THEIR SOFTWARE THAT DOESN'T WORK!