we cannot install fonts under El Capitan

Discussion in 'OS X El Capitan (10.11)' started by Jasna Naghashian, Oct 17, 2015.

  1. Jasna Naghashian macrumors newbie

    Jasna Naghashian

    Joined:
    Oct 17, 2015
    Location:
    Windischeschenbach, Germany
    #1
    Yesterday we upgraded to El Capitan: one iMac Retina 5K 27" (end of 2014) and one Mac Pro (End of 2013) My husband is font designer. Since upgrade he is not able to install any fonts (OpenType, TT or Postscript). Normally you do it with drag and drop in library/fonts. This does not work any more. He is going nuts. Please help!
     
  2. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #2
    Please describe exactly what happens when you do this. "This does not work any more" isn't useful information to help troubleshoot. Do you receive an error?
    On my computers running 10.11, I can add and remove fonts from /Library/Fonts without a problem. Make sure you are not trying to add them to /System/Library/Fonts.
     
  3. Jasna Naghashian thread starter macrumors newbie

    Jasna Naghashian

    Joined:
    Oct 17, 2015
    Location:
    Windischeschenbach, Germany
    #3
     
  4. Jasna Naghashian thread starter macrumors newbie

    Jasna Naghashian

    Joined:
    Oct 17, 2015
    Location:
    Windischeschenbach, Germany
  5. hwojtek macrumors 6502a

    hwojtek

    Joined:
    Jan 26, 2008
    Location:
    A small rural village in western Poland
    #5
    By the way, some proper tool for font management would be handy for a professional - something like Extensis Suitcase Fusion for example.
     
  6. SarahCosta21 macrumors newbie

    Joined:
    Dec 28, 2015
    #6
    I did all that, and it says that it has been installed to my computer, but the fonts are still not showing in Photoshop or Illustrator.

    Noting, I have the Adobe CS5 version
     
  7. fisherking macrumors 601

    fisherking

    Joined:
    Jul 16, 2010
    Location:
    ny somewhere
    #7
    am not an expert, but shouldn't fonts be added thru apple's font book app? also, sarahcosta21...have you tried restarting your mac? anyone else (am sure this forum is filled with people who know more about font management...)
     
  8. Goatllama macrumors 6502a

    Goatllama

    Joined:
    Jun 24, 2015
    Location:
    Mountaintop Lair
    #8
    Agreed, font book would be the way to go, not directly putting them in the library, that's asking for trouble. The reason this has most likely stopped working is due to the whole System Integrity Protection 'rootless' function in El Capitan: http://osxdaily.com/2015/10/05/disable-rootless-system-integrity-protection-mac-os-x
     
  9. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #9


    Time for you to protect your business and revert at least one of the machines to its pre-El Capitan backup so that your husband's business can continue while you work out how to continue the business on El-Capitan. TBH you should only develop on a known stable OS base and test on the latest OS, not upgrade your production platform (on both machines), then find out it doesn't work.
     
  10. SarahCosta21 macrumors newbie

    Joined:
    Dec 28, 2015
    #10
    Thanks everyone, but I tried using the Font Book and still nothing. Is there a way to go back to the pre-El Capitan OS?
     
  11. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #11
    What backups do you have? Time Machine? Drive clones?
     
  12. SarahCosta21 macrumors newbie

    Joined:
    Dec 28, 2015
    #12
    Haven't
    Have no idea... but on the bright side, I don't know what happened but now the fonts are showing up in Illustrator, which is what I needed. Again, I don't know how it happened, but thank you everyone for helping me out :)
     
  13. fisherking macrumors 601

    fisherking

    Joined:
    Jul 16, 2010
    Location:
    ny somewhere
    #13
    there are always options, and other solutions. and font book should work, perhaps a reboot after. there's no harm in moving forward, instead of backwards...
     
  14. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #14
    OP's original post was in October, at that time both their machines had been updated and apparently her husband couldn't work. Post today indicated the same. A fallback to enable work to continue was way overdue IMHO, or they don't need to work. Sounds horribly like they don't have a backup.
     
  15. fisherking macrumors 601

    fisherking

    Joined:
    Jul 16, 2010
    Location:
    ny somewhere
    #15
    or they can pursue a fix, options. if everyone was having the same issue, i'd understand the idea of an earlier OS, but since this is not a universal issue, it must be fixable. for a lot of people, that's a more practical route than moving backwards...

    whatever works. just my opinion (of course)
     
  16. HeavyD4☘ macrumors newbie

    HeavyD4☘

    Joined:
    Jan 22, 2016
    Location:
    YEZZUR!
    #16
    Hello Jasna how r you doing? I am having the same issue with my fonts,I like changing them around for Imessage or emails I just hate the default font. I would even use some system fonts from the font book but i dont know how to install them.Its weird the font changed in my email only the page that is opened.So if u dont mind and have some time any help is greatly appreciated.Thank you have a great day.!
     

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