webdev bug ?? HELP

[ndalum]

This has been popping up both on my iPad Air and iPhone 6 (both running the newest iOS ) and has been driving me crazy. Please help. Is it a bug? It pops up about 10 times a day for the past week. It is not Facebook as I deleted the Facebook app.

When I hit "details" there is something form Russia to install. I don't dare install it. Downcast basics is a website for a clothing store. How did this get on my devices and how do I remove it?

 

[Syndicate0017]

You didn't mention so I'll ask....is your date/time set to automatic? This looks like an issue with an ssl certificate and it is trying to get you to download a trusted cert to your device.

 

[ndalum]

You didn't mention so I'll ask....is your date/time set to automatic? This looks like an issue with an ssl certificate and it is trying to get you to download a trusted cert to your device.

It is set to automatic. It does look like an ssl certificate and it is trying to get me to download a trusted cert to my devices. Where did it come from and how do I delete it without deleting all my content and starting over?

 

[Syndicate0017]

webdev bug ?? HELP

I wouldn't worry too much about the cert if you haven't selected to trust it. If you have not trusted it, then it's irrelevant. Double check that your time is absolutely accurate, set to automatic, and location services are enabled (including setting time zone in the system location services). The only time I've ever seen this happen is when time/date settings are incorrect or has lost connection to apple's servers (by turning off location services). Outside of that, I'm afraid I can't be much more help.

 

[ndalum]

I wouldn't worry too much about the cert if you haven't selected to trust it. If you have not trusted it, then it's irrelevant. Double check that your time is absolutely accurate, set to automatic, and location services are enabled (including setting time zone in the system location services). The only time I've ever seen this happen is when time/date settings are incorrect or has lost connection to apple's servers (by turning off location services). Outside of that, I'm afraid I can't be much more help.

It just keeps popping up 10 times a day and I have to hit 'cancel".. Should I restore the whole thing?

 

[Nermal]

The webdav server itself seems fine from my end, but I see that you're on China Unicom and therefore I suspect that the firewall is tampering with something.

Go into Settings > Mail, Contacts, Calendars and see whether Facebook is listed in there.

 

[ndalum]

The webdav server itself seems fine from my end, but I see that you're on China Unicom and therefore I suspect that the firewall is tampering with something.

Go into Settings > Mail, Contacts, Calendars and see whether Facebook is listed in there.

I don't see anything about Facebook there and I deleted the Facebook app. This has been only happening 2 weeks and nobody else I know in China is having the problem. My roommate also has China Unicom and Facebook with no problems.

 

[ndalum]

Should I just trust it and install then delete it?

 

[SanjeevRana]

Nope .. I wouldn't install it at all ... this makes no sense at all ... your phone is trying to connect to webdav.facebook.com (CN : facebook.com) and the server (or firewall) is returning a site from CN : downeastbasics.com

Your route from the phone to the facebook server is seriously tampered with. Now its anyone's guess whether this is intentional or software issue with firewall on ISP side

 

[ndalum]

Nope .. I wouldn't install it at all ... this makes no sense at all ... your phone is trying to connect to webdav.facebook.com (CN : facebook.com) and the server (or firewall) is returning a site from CN : downeastbasics.com

Your route from the phone to the facebook server is seriously tampered with. Now its anyone's guess whether this is intentional or software issue with firewall on ISP side

Ok, so how do I get it off my phone and iPad? I cannot access Facebook without VPN as I am in China.

 

[ndalum]

still need help please How do I delete it?

 

[SanjeevRana]

Have you tried different VPN services ?

 

[ndalum]

Have you tried different VPN services ?

Yes, I have a few iOS VPN apps. Is China trying to hack into my iPhone through these?

 

[gordon1234]

So this appears to be the Great Firewall redirecting your attempt to connect to Facebook, which is blocked in mainland China.

WebDAV.facebook.com is for their contacts/calendars syncing, I believe. Are you signed into Facebook in iOS Settings? This is separate from the Facebook app. Open the Settings app, scroll about a 4th of the way down, and you should see a section with Twitter, Facebook, Vimeo, and Flickr. Tap Facebook. Do you see your name? If so, tap it and then tap "delete account" at the bottom of the screen.

By the way, if you do intend to use Facebook in China (over VPN,) there shouldn't be an issue having the app installed. I would leave it logged out of the OS Facebook integration and turn off background refresh (it won't be able to refresh unless a VPN is connected.) the app itself doesn't do calendar or contact syncing, so I don't think it had anything to do with the messages you're seeing.

 

[ndalum]

So this appears to be the Great Firewall redirecting your attempt to connect to Facebook, which is blocked in mainland China.

WebDAV.facebook.com is for their contacts/calendars syncing, I believe. Are you signed into Facebook in iOS Settings? This is separate from the Facebook app. Open the Settings app, scroll about a 4th of the way down, and you should see a section with Twitter, Facebook, Vimeo, and Flickr. Tap Facebook. Do you see your name? If so, tap it and then tap "delete account" at the bottom of the screen.

By the way, if you do intend to use Facebook in China (over VPN,) there shouldn't be an issue having the app installed. I would leave it logged out of the OS Facebook integration and turn off background refresh (it won't be able to refresh unless a VPN is connected.) the app itself doesn't do calendar or contact syncing, so I don't think it had anything to do with the messages you're seeing.

Thank you. I will try that. I am out of China for a month so I will see if it continues when I return. I am glad it is not a virus on my phone.

 

[LorneBr]

ndalum,
Thanks for asking this question. You are not the only one, as I also live in mainland China, and am also having the exact same problem with frustrations & privacy concerns. I read this carefully, following gordon's advice about only using the app when connected to a VPN and removing the account from the iOS setting.

Huge thanks, gordon!

[crossing fingers]

 

[ndalum]

ndalum,
Thanks for asking this question. You are not the only one, as I also live in mainland China, and am also having the exact same problem with frustrations & privacy concerns. I read this carefully, following gordon's advice about only using the app when connected to a VPN and removing the account from the iOS setting.

Huge thanks, gordon!

[crossing fingers]

I am sorry this is happening to you too but I am glad I am not the only one. I went home to the US for spring festival and had no problems. When I returned it started again. So, this is obviously some interference from the Chinese government. Maybe we can work this out together. I hope someone can give us a solution. Maybe I'll go to the Apple store. Are you in Shanghai as I am ? My we chat is ndalum also.

 

[LorneBr]

I've turned my phone on and off several times today and have yet to receive the error message. Seems to be working.