Website for macbook battery replacement

Discussion in 'MacBook Pro' started by Osarkon, Jun 14, 2007.

  1. Osarkon macrumors 68020

    Osarkon

    Joined:
    Aug 30, 2006
    Location:
    Wales
    #1
    I've just gotten off the phone with Apple about my battery problems, and I was given a website link which I could have them send me out a new one then I send back my old one. However it doesn't have anywhere for macbooks.

    The link she gave was www.depot.info.apple.com

    Either she misunderstood (which I don't think is the case) or she missed a bit of the link out or gave the wrong one.

    Can anyone direct me in the right direction?
     
  2. EricNau Moderator emeritus

    EricNau

    Joined:
    Apr 27, 2005
    Location:
    San Francisco, CA
    #2
  3. Osarkon thread starter macrumors 68020

    Osarkon

    Joined:
    Aug 30, 2006
    Location:
    Wales
    #3
    It was extremely hard to understand her, she had a strange accent and was practically whispering. Maybe she did misunderstand somehow.

    Yeah I've seen that, it's this update that's caused the problems ironically enough.

    But looking at that it seems like I need to take it into an Apple store which is approximately 5 hours away. Surely they should be able to send out a battery? I asked about it and was told they would if i visited aforementioned website? :confused:
     
  4. EricNau Moderator emeritus

    EricNau

    Joined:
    Apr 27, 2005
    Location:
    San Francisco, CA
    #4
    They should definitely be able to send out the battery - I would call back.
     
  5. Osarkon thread starter macrumors 68020

    Osarkon

    Joined:
    Aug 30, 2006
    Location:
    Wales
    #5
    Great, thanks. Will have to give that a shot later as I was told I need a credit card for them to do it and they won't accept my Debit card. Shall have to borrow someone's and then try ringing them.

    Thanks again. :)
     
  6. Osarkon thread starter macrumors 68020

    Osarkon

    Joined:
    Aug 30, 2006
    Location:
    Wales
    #6
    All sorted, rang them back this morning and I have a brand new battery being shipped out within 4 working days via UPS. :D

    UPDATE: 24 hours and I already have the new battery.:eek: I am stunned. Go Apple!
     

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