What the heck?!?! I just noticed that one of the hooks that hold the lid closed isn't dropping down when I close the lid over like the other one does. This laptop is only a week and a half old... I called the Apple Store and they said exchanging it would be subject to a 10% restocking fee. They told me to make an appointment with the Genius Bar to see what they could do. Is this normal? Has anyone ever had this before? And what should I do if they won't help me out? I think it could be a defect - I mean, I just got it and it's been sitting on my counter this whole time. I haven't even taken it anywhere because I don't have a case for it yet... Arrgh!