Weekly Logouts for Logged-In Subscribers?

[ThemePro]

I’m an ad-free subscriber and I keep getting logged out on an approximate weekly basis. Since I’m not logging out manually and I’m not clearing cookies or history, the only conclusion I can draw is that this is being triggered by a server-side session or cookie expiration rather than anything on my end. Or perhaps it's some quirk with Safari?

I understand the security reasons for rotating sessions, but from a UX perspective it’s a bit frustrating, especially for subscribers who browse regularly but not necessarily every single day. If this behavior is intentional, some clarification on the policy would be helpful.

 

[Bigwaff]

I’m ad free subscriber. Reader on multiple Macs, iPhone, and iPad. I don’t experience this on the site on any of the devices. Cant remember the last time I had to log into the site on any of them.

 

[maflynn]

I've never been logged out of MR, unless I initiated it. Sounds less like a site issue, and maybe something that is occurring locally on your device(s)

 

[WildCowboy]

The ad-free cookie on the news side has an expiration time of 7 days, but if you access the forums at all during that time it will continually renew so you should never have to do anything else to maintain the ad-free experience. And if it does expire, just clicking over to any forum page should restore it.

The news and forum sides are separate setups, so loading a forum page is what allows your status to be "checked" on the forum side (where contributor status is maintained) and the cookie to be refreshed for the news side.