Weird Apple store experience

Condensation.

 

No idea what 100 US-centric degrees are in the real world, but it is going from hot to cold that creates condensation.

 

I think it is the other way around and

Cold to hot will cause this condensation. A cold phone from you air conditioning brought our into a hot and humid environment, including your pocket, will cause condensate to form on the interior. You are lucky that it had not triggered the sensors.

Just like an ice cold drink will have condensation on the outside of the glass. A friend of mine used to use a "ProClip" phone holder in his SUV that kept his phone in front of the AC vent and when he took it out of the SUV it would become covered in water in our humid Florida environment.

 

What was the end result? Just a new screen and have a good day?

Did the "genius" act like a jerk or was he just as perplexed as you?

 

If there's anything wrong with the phone within the return window you should request a new phone. Why are you buying a year old phone so close to the next launch?

 

This makes sense but if anything it sounds more like issues with Apple engineering not daily use of a phone.

It sounded to me like the genius was just making a innocuous comment to the OP if anything. I would have asked for him/her's opinion if this would fall under manufacturing defects or user abuse and take it from there.

 

Just remember that we are only getting one side of this and sometimes there is more going on between the customer and Geek than we know. Like another said I would have returned the phone and bought another new

 

This could happen both ways theoretically, if the air inside the phone is warm and the phone is rapidly cooled (placing it in front of an AC vent would do it) then condensate would form on the inside of the device. All that matters is how warm the air relative to the coolness of the object. Warm air holds more moisture than cold air, and the condensation is formed when the air rapidly cools down and has to release the excess moisture.

Sorry to hear about the water droplets OP, but at least the water sensors weren't tripped, so they can't say it was tossed in a pool or something...

 

Being an AC contractor I pretty well know how it works, but thanks for all the info.

 

Right, I was surprised the genius didn't just replace it on the spot since it was a *week old ...

 

You can "hear" the button moving up and down?

Really?

 

Does TouchID work? If they just replaced your Home button I'm betting it doesn't now.

 

100 degrees.

If you're looking for a conversion to celsius, ****** ... 37.78.

 

I'd be most worried how so much dust got in the phone that quick. What date does your one year warranty expire? I'd be worried someone on swappa used it then sealed it back up. Shrink wrapping is amazingly easy and cheap.