Weird behaviour on iPhone 6 Plus Touch Screen

Discussion in 'iPhone' started by kalebnate, Nov 5, 2014.

  1. kalebnate, Nov 5, 2014
    Last edited: Nov 6, 2014

    kalebnate macrumors 6502

    Joined:
    Sep 11, 2014
    #1
    The screen looks like it's possessed by someone randomly tapping and swiping around the phone's screen. For example, the spotlight keeps getting pulled down randomly and irregular intervals. Some other random parts of the screen get selected as well.

    Why is this happening ? How can I fix this ? I tried erasing all content and starting the phone as new, but the problem persisted ....

    __________________________

    UPDATE

    Booked a Genius appointment and they replaced it. Had to show them how it happens although I was lucky because it's not possible to reproduce on demand. But as I was trying to access my settings it happened and showed the professional straight away.
     
  2. Newtons Apple macrumors P6

    Newtons Apple

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    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    Phone ever get wet? If not it sounds like you have a hardware problem and will need to get your phone replaced.
     
  3. kalebnate thread starter macrumors 6502

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    Sep 11, 2014
    #3
    Never touched water, that's hectic :/
     
  4. Newtons Apple macrumors P6

    Newtons Apple

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    Mar 12, 2014
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    Jacksonville, Florida
    #4
    Well like I said, if you have already restored and it still does it, it must be a hardware problem and you will need to replace your device or live iwth it!:rolleyes:
     
  5. katiejaneshore macrumors newbie

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    Oct 18, 2014
    #5
    Absolutely! If there's no accidental damage, take it to a store with appt. they will sort it out :)
     
  6. techspin macrumors 6502a

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    Jul 21, 2014
    #6
    Could be the ghost of Jobs trying to figure out how to use your phone one handed :p
     
  7. SSonnentag macrumors member

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    Jan 18, 2006
    Location:
    Yuma, Arizona, USA
    #7
    Both my wife's 6 and my 6 Plus do this as well. It's not all the time though. Usually it's fine. The screen stops responding quite often though, and is eratic. Sometimes the keyboard is quick and responsive, at other times I have to hit letters multiple times, and then completely different letters appear in the text field. Rotating the phone a couple of times temporarily solves the problem.
     
  8. katiejaneshore macrumors newbie

    Joined:
    Oct 18, 2014
    #8
    Try to restore, set up as new. Test. Then add back up. Sounds like software. If those steps don't work. It's hardware
     
  9. MinEderPlayz macrumors 6502a

    MinEderPlayz

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    Hamburg, Germany
    #9
    Should not be that way. Faulty batch. Get appt & exchange for new.
     
  10. themyst macrumors 6502

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    Jul 7, 2010
    #10
    My friends 6+ has this issue as well, and severe input lag.
     
  11. vgamedude macrumors 6502a

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    Dec 10, 2013
    #11
    Sounds like what was happening with the nexus 7. The tablet wasn't grounded properly and thus experienced tons of phantom taps and swipes when not plugged in and charging, a lot of phones with cheap touch screen tech do this I believe. I've heard of the one plus one doing it too. Wouldn't have expected it from an iphone. Id return it.
     
  12. PNutts macrumors 601

    PNutts

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    Pacific Northwest, US
    #12
    OP any chance you are touching the screen while handling the phone? Or a case that's interfering?
     
  13. Newtons Apple macrumors P6

    Newtons Apple

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    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #13
    OP said he did that in his original OP.
     
  14. SSonnentag macrumors member

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    Jan 18, 2006
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    Yuma, Arizona, USA
    #14
    That was my first thought when I experienced this phenomenon. Nope, not touching anything but the leather case.
     
  15. themyst macrumors 6502

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    Jul 7, 2010
    #15
    It wouldn't matter anyway, the iPhone/iPad has that patented tech where it can detect if you're holding the phone on the screen and ignore that input.
     
  16. PNutts macrumors 601

    PNutts

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    Jul 24, 2008
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    #16
    Not what I said.
     
  17. kalebnate thread starter macrumors 6502

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    Sep 11, 2014
    #17
    What do you mean not grounded properly, I assume during manufacturing and not when charging at home ?

    _________________

    UPDATE

    Booked a Genius appointment and they replaced it. Had to show them how it happens although I was lucky because it's not possible to reproduce on demand. But as I was trying to access my settings it happened and showed the professional straight away.
     
  18. athand macrumors member

    Joined:
    Sep 9, 2009
    Location:
    EU
    #18
    Does it happen when not charging? I've seen many third party chargers causing choppy touchscreen because of poor regulation or filtering.
     
  19. kalebnate thread starter macrumors 6502

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    Sep 11, 2014
    #19
    Yep, was happening whilst it wasn't charging.
     
  20. athand macrumors member

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    Sep 9, 2009
    Location:
    EU
    #20
    Have you try using it naked, I mean without a case? Some of them cause capacitive interference!
     
  21. kalebnate thread starter macrumors 6502

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    Sep 11, 2014
    #21
    Was using the Apple Leather case, tried naked and same thing happened.
     

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