Weird Exchange Issue - Outside Emails not delivered unless Outlook is open

Discussion in 'iPhone Tips, Help and Troubleshooting' started by polisciguy12, Sep 5, 2008.

  1. polisciguy12 macrumors newbie

    Sep 27, 2007
    Hi All-

    I've got a weird Exchange issue.

    I have my work exchange account set up on my iphone and it syncs great - as long as outlook on my computer at work is open.

    When outlook is closed, I still receive internal emails, but no external emails. I am really confused by this!

    If i check the webaccess the emails are there, but they will only deliver to my iphone when outlook is open.

    Anyone know what is going on here?!
  2. mac-I-bear macrumors member

    Jun 19, 2008
    wake forest NC
    i can tell you that is not your iphone - it is an exchange server setup, policy, services combo issue - talk to your IT people - we run exchange 2003 and every single mailbox has the OWA, IMAP, POP3 and mobile options active and have no issues.... but i know there can be - again, it is not your iphone....

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