A friend of mine has been having issues with her phone. iPhone XS, and it's not charging past 80%. I asked her, and she said it was running hot when charging, so that explains that. But she was unsure why it was running hot, so I did some digging. (Battery health is at 98%, so that wasn't an issue either.) As I said, it's not charging past 80%, and it's draining QUICK. So I asked her to send me her battery settings. As you can see, 21 hours screen on in the last 24 hours. It's basically full on activity, despite her being asleep for a lot of that time. So, I asked for the app data. FaceTime has 14.5 hours of ON SCREEN time, not background time, despite her only having made one hour-long FT call in the last 24 hours. I told her to turn of background app refresh, but that wouldn't explain why there's 14 hours of on-screen time. Any ideas? I think she's a bit creeped out now thinking that her FaceTime has been running all this time and someone's spying on her lol.