Weird graphic card problems when opening a particular folder?

Discussion in 'macOS High Sierra (10.13)' started by vapourtrails, Oct 3, 2017.

  1. vapourtrails macrumors regular

    vapourtrails

    Joined:
    Jul 18, 2016
    #1
    Has anyone noticed weird graphic card problems when opening a folder? It's one particular folder that is causing the problem. The cursor gets all jittery and the screen distorts. Is this a Sierra problem or a graphics card problem? I am running the latest iMac 27" with the 580 card and a 512 SD

    IMG_0137.jpg
     
  2. h9826790 macrumors G5

    h9826790

    Joined:
    Apr 3, 2014
    Location:
    Hong Kong
    #2
    This looks like software issue for me. If GPU failed, it won't limited to that particular folder and window.

    You better send this to Apple. Let them have a look, and hopefully they will fix the GPU driver on the next update.
     
  3. vapourtrails thread starter macrumors regular

    vapourtrails

    Joined:
    Jul 18, 2016
    #3
    Yes deleted the folder and it seems to have stopped. How does one send this to Apple. Do I need to take it in store?

    Thanks
     
  4. h9826790 macrumors G5

    h9826790

    Joined:
    Apr 3, 2014
    Location:
    Hong Kong
    #4
    Raise an issue here should be more effective than go to store.

    http://bugreport.apple.com

    The staff at store aim at help users to fix their machines but not debug the OS.
     
  5. Bricega3 macrumors newbie

    Joined:
    Nov 2, 2017
    #5
    Hi vapourtrails
    I think you are not correct graphic card drivers installed that's why your laptop doesn't work properly.i would say to you can search latest drivers on the internet.
     
  6. h9826790 macrumors G5

    h9826790

    Joined:
    Apr 3, 2014
    Location:
    Hong Kong
    #6
    ??? The 580 GPU driver is builded into the MacOS, there is no separate driver for OP to download or install. Also, iMac is not a Laptop.
     

Share This Page

5 October 3, 2017