Weird MacBook Pro Warranty Question

Discussion in 'MacBook Pro' started by Spencer Reynen, Nov 19, 2011.

  1. Spencer Reynen macrumors member

    Joined:
    Apr 3, 2011
    #1
    My MacBook Pro has a raised lid on one side and a normal lid on the other side. The lower back part of my screen at the hinge level is bent in about a milimeter. I have not dropped the laptop, damaged the laptop, in any way and believe this is a hardware defect. I have the early 2011 MacBook Pro and was wondering if I could take it back. I bought it in March and it's really getting on my nerves. I realize that it's a weird time to bring this up but I think it just keeps getting worse. What can I do about a replacement? Thank you for your help.
     
  2. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #2
    Sure you can take it in. Whether or not they do anything is up to Apple.
     
  3. snaky69 macrumors 603

    Joined:
    Mar 14, 2008
    #3
    You bought it in March, you're completely out of the 14 day window. Unless the Genious feels generous, I think you'd be wasting your time to take it in. The 14 day window's pupose is for you to use and inspect the machine, that's when you should've noticed.
     
  4. Spencer Reynen thread starter macrumors member

    Joined:
    Apr 3, 2011
    #4
    Yeah I know, it's really stupid, but is there absolutely ANYTHING I could do?
     
  5. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #5
    Ultimately it's up to you. There is nothing you should do before taking it in to fix the problem yourself, otherwise they'll definitely say that you caused the problem. Either take it in and see if they'll fix it, or ignore it.
     
  6. BrickbookPro macrumors regular

    Joined:
    Jul 26, 2011
    #6
    My CD drive began to warp after 37 days. It hadn't been dropped and had been babied. I brought it in and explained that I thought it was a weak spot in the casing that became warped with the heating and cooling. The fixed it for free. (Unfortunately they disconnected my battery in the process and I had to wait another 3 days for shipping and repairs–I got an ipod out of it though).
     
  7. thundersteele, Nov 19, 2011
    Last edited: Nov 19, 2011

    thundersteele macrumors 68030

    Joined:
    Oct 19, 2011
    Location:
    Switzerland
    #7
    You can bring it in and ask them to fix it. Replacement is very unlikely.
     

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