IDANNY said:Weird Microsoft question
I lost my Microsoft x c.d.. I have my serial numbers because I always keep those in the computer. But I deleted the program to install the new Microsoft word. But i wanna put Microsoft x on a different one of my computers.
hcuar said:Call Microsoft. If you do have a valid key, they will send you a new CD! 😉
joeconvert said:What is the question? Will someone give you the CDs? Get Real please.
hcuar said:Call Microsoft. If you do have a valid key, they will send you a new CD! 😉
hikeNM said:Good Lord. Maybe I'm just naive, or maybe I'm just a bleeding heart liberal, or both. But there is a chance he might have really lost them. In which case, it's a very legit question. Not all of us out here know exactly what to do in every situation that arises, especially dealing with microsoft.
If you don't have trust in the guy, then don't try to help.
Do we really need these kinds of responses?
jxyama said:sort of. if it was anything else physical, it would be a rather silly question to ask, isn't it? "i lost my watch. i have the receipt. where can i get a replacement?"
hikeNM said:Good Lord. Maybe I'm just naive, or maybe I'm just a bleeding heart liberal, or both. But there is a chance he might have really lost them. In which case, it's a very legit question. Not all of us out here know exactly what to do in every situation that arises, especially dealing with microsoft.
If you don't have trust in the guy, then don't try to help.
Do we really need these kinds of responses?
DavidLeblond said:When you buy a copy of Office, you're paying for the license not the media.
The CD-Key is his license. It is tied to him. They'll probably just charge him shipping and handling and send him a CD marked "REPLACEMENT"
Well, I also see a problem in that he's storing the serial numbers on his computer. Which means of course, if his hard drive ever fails.... 🙄kingjr3 said:I find it weird that he is smart enough to store "copies" or the serial numbers but not the CDs mind you, but not so smart enought that he lost the original installer CD media...hmmmm 🙄
jxyama said:just because there might be a way to obtain a duplicate copy doesn't mean you are entitled to a replacement, however you legitimize it...
the lesson is, don't lose the CD. that's what you paid for - you paid for a license to run the program off the CD you bought or installation from it (and make backups). you didn't buy the right to use one copy of the software in any form or shape.
wouldn't you be more careful where the CD goes if you knew there was no way to obtain another copy?
Yvan256 said:The software, music and movie industry keeps bringing this argument to courts: when you purchase software/music/movies, you're buying a LICENSE to use said software/music/movies.
Of course, you do pay a little fee for the actual medium that contains the data, but that's only for distribution.
All the companies SHOULD have "I've lost my medium, can I get a replacment? Here's my license/serial number for it" in their customer support. Of course they can charge you shipping and medium cost, but the license is already paid for.
jxyama said:i guess you are right, but i think you missed my point a bit. my point is, why can't people treat their software/music/movies as they do other stuff they own? why can't people keep track of their CDs and DVDs? do you just "lose track" of your iPod? your wallet? your credit card? what happened to being responsible for what you have?
just because you can have replacements, you are going to neglect keeping track of it?