Weird problems with cursor, mouse, trackpad

iDM

macrumors 6502a
Original poster
Hello everyone I haven't posted in a while but I've been keeping up and reading. I have been having some problems with OS X. I assume its OS X but of course I don't know what could be causing it at this point. If this question can be anwsered without the need for my technical information than fine but I believe this stuff is important.

I have a 15" Pb G4 ALU Rev. A 1.25ghz, 1.25g of ram, 80g HD, 64 vid, Logitech MX 1000 mouse and no external keyboard. I am using the latest Logitech Software and I have 10.4.6.

The problem I seem to be having involves my mouse/trackpad. For whatever reason when moving my mouse alot of things don't register. Simply moving up and down with the mouse on occasion does not move the cursor. (Kind of like an old mouse with a dirty trackball) Also clicking rarely works, I have to click 5 or 6 time before it registers. I slowly came to the conclusion that it was simply the mouse had gone bad/dead(even though it had a full charge). This is when I tried the trackpad and noticed the same problems. No registering of me moving the cursor when sliding my mouse and the same problem when clicking with no response. One thing that is weird however is with my Logitech Mouse I have it set up so that two of the million buttons increases and decreases volume, well that has been malfunctioning as well, increasing and decreasing at random.

Does anyone have any idea what could be causing this? It is extremely extremely annoying as you can imagine. Any help or thoughts would be greatly appreciated. I am wondering if the problems with the mouse could be creating the malfunction with the computer mono-button and trackpad. Since I cannot reproduce the results nearly as well or frequently as I can/do with the Logitech.

Anyone have any idea what the protocol is for replacing/returning/fixing the logitech mouse. I would hope a 75 dollar mouse less than a year old would carry some kind of warranty.
 

iDM

macrumors 6502a
Original poster
mad jew said:
Does the track pad play up, even if the mouse is unplugged? Also, have you tried uninstalling any software you got with the Logitech? :)
If you mean does the volume increase when the mouse is not in use than the answer is no to the first question. Yes to the second one. Uninstalled and reinstalled with the newest software.
 

iDM

macrumors 6502a
Original poster
In the middle of some weird scrolling (which was normal at this point) I yanked the cradle usb wire and it stopped. I have yet to have any of the volume inc, dec or stuttering of the cursor since. I hopefully can get something done through/with logitech. Anyone have any experience with them?
 

mad jew

Moderator emeritus
Apr 3, 2004
32,199
6
Adelaide, Australia
Cool, so you've narrowed it down to Logitech. I don't have any experience with them, but they're a reputable brand so they should be good to deal with. Best of luck. :)
 

iDM

macrumors 6502a
Original poster
Just in case anyone in the future searches logitech and/or logitech support and/or MX1000 let me just say that I called them on Wednesday with my conflict and explained my problems. They asked for a Serial Number and Part Number and I received a new MX1000 in the box on Friday. They have officially won me over as a peripheral provider. Never even asked for the old one back.

The only other time I have been blown away was when I called Apple about a problem I had with my headphones and I received a new pair in UNDER 24 hours.

Either way I highly highly recommend Logitech if basing your purchase on warranty support. Hopefully I got one from a second revision or something and I will not run into the same problems.