Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

gowanis

macrumors 6502
Original poster
Sep 22, 2007
413
7
OK, so I had my ipod touch for 3 months and the input jack went bad (no sound from left channel), so Apple replaced it (covered by man. warranty).

So i bring home my "new" replacement and all seems fine at first, but I soon realize that something is just not right with the screen. The fonts in the menu screen don't look as sharp and when I watch video I get a headache. Its the same feeling you get when you look at a regular computer monitor and the refresh rate is set wrong.

I'm going to back to the Apple store, but I fear that this problem is something not everyone would notice. I'm SURE something is not right - I had my first touch for 3 months and I just know something is off.

Has anyone ever experienced this problem ?

Also, I fear that this is going to be a hard sell to the Apple store since they just gave me a new one and its the type of problem that is not as apparent as the left audio channel going bad. What do I do if the "Genius" tells me there's nothing wrong with it ??

Thanks.
 
the "genius" bar is just salesmen who know a lot about apple products. they're not technicians. if they had any degrees, they wouldn't be working in a retail store.
i say call in and they will do it over the phone.
 
the "genius" bar is just salesmen who know a lot about apple products. they're not technicians. if they had any degrees, they wouldn't be working in a retail store.
i say call in and they will do it over the phone.

i don't think i have the patience to call in. will i have to ship the unit back to them? this is my third touch with problems and i am getting pissed. my best shot is to go back to the store and show them the issue. i'm just hoping a side by side compare will convince them. this is a weird problem, very subtle. the fonts in the menu screens just don't look "sharp" they look fuzzy.

i suppose if my trip back to apple fails, i can always buy a new one at costco an return the bad one in the box the next day.

oh, and for some reason my apple store displays all genius reservations as booked.. it has been this way for 2 days now. man, i'm really starting to hate apple...
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.