Weird shadows on bottom of MBP screen - any ideas?

[ascender]

Sitting here browsing the web on a new MBP and I've got some very strange shadows coming up from the bottom of the screen.

There's 8 dark grey shadows coming up from the bottom of the screen, dark grey in colour, a couple of inches tall and quarter of an inch wide at equal intervals across the screen. They almost look like smudged pencil marks.

Have I got a faulty screen or is this some sort of "feature" on the laptop?

 

[JWest]

This is a defect my friend. It's the result of half of the backlighting shutting off. If it's permanent, take the computer in to have the screen replaced. In my case, it happened once, I rebooted, and it was fixed and hasn't happened since.

 

[PDE]

This is a defect my friend. It's the result of half of the backlighting shutting off. If it's permanent, take the computer in to have the screen replaced. In my case, it happened once, I rebooted, and it was fixed and hasn't happened since.

The Soho Apple Store told me it is a software problem that has no permanent solution right now. If you're within the 14 day return period, get it exchanged and hope that the next one is alright, otherwise it doesn't seem Apple is prepared to do anything yet - at least that's what I was told by several Apple geniuses, including a manager.

 

[alphaod]

The Soho Apple Store told me it is a software problem that has no permanent solution right now. If you're within the 14 day return period, get it exchanged and hope that the next one is alright, otherwise it doesn't seem Apple is prepared to do anything yet - at least that's what I was told by several Apple geniuses, including a manager.

That what they always say when they can't fix it.

 

[PDE]

That what they always say when they can't fix it.

That or, even better: "I understand what you're saying, but XXX is within Apple specifications."

I actually have a little hope that this issue might be fixed with a firmware update though...but I wouldn't bet on it so I returned my MBP to amazon for a replacement. The replacement is thus far fine, except for some shadowing on the lower left side and bad light bleed when watching DVDs. I've given up dreaming that I'll get a perfect display and will just settle for this for now...

 

[ascender]

Thanks for the advice. It looks OK this morning, but i'll keep an eye on it.

 

[chapel321]

It happened to me once, I called Apple and they had me reset the pram. It hasn't happened since and I've had mine since the end of Feb.

 

[ascender]

Its since happened a few times and resetting the pram hasn't helped, so its off back to John Lewis with it for a replacement or maybe even just a Macbook.

 

[paulmoscow]

It's a well-known defect. The following thread on the Apple's site was viewed over 35K times:
http://discussions.apple.com/thread.jspa?threadID=1423301&tstart=0

 

[qrackocain]

I FOUND A WAY TO REPLICATE THIS PROBLEM 100% OF THE TIMES!!!

1. Open photo booth
2. Set your screen to a medium brightness
3. Press the little camera icon to take a photo
4. The program will count down from 3 and then snap a photo. Right when the little photo icon turns white turn up the brightness on your display. If you time it right, you will the get the verticle shadow stripes.

 

[joecool99]

put display to sleep for few seconds

Sitting here browsing the web on a new MBP and I've got some very strange shadows coming up from the bottom of the screen.

There's 8 dark grey shadows coming up from the bottom of the screen, dark grey in colour, a couple of inches tall and quarter of an inch wide at equal intervals across the screen. They almost look like smudged pencil marks.

Have I got a faulty screen or is this some sort of "feature" on the laptop?

please post image. i has something similar. when i put the display to sleep and then woke it up, it disappeared.

 

[tammymichelle]

I keep getting this

I need help as i cannot use the laptop like this please help :/

 

[RMXO]

Take it in for repair

 

[Astroboy907]

I need help as i cannot use the laptop like this please help :/

That's a different issue. looks like a bad LCD panel, bad LVDS cable, or bad GPU (if it works on an external you can usually rule out the GPU). Take it in and have it looked over by apple.

 

[ideapao]

Sitting here browsing the web on a new MBP and I've got some very strange shadows coming up from the bottom of the screen.

There's 8 dark grey shadows coming up from the bottom of the screen, dark grey in colour, a couple of inches tall and quarter of an inch wide at equal intervals across the screen. They almost look like smudged pencil marks.

Have I got a faulty screen or is this some sort of "feature" on the laptop?

[doublepost=1511520008][/doublepost]I have got the same problem

 

[Fishrrman]

OP:
Take a picture and show us what you're seeing.

If it's under warranty:
TAKE IT BACK TO AN APPLE STORE.
Not much else to say...

 

[ascender]

OP:
Take a picture and show us what you're seeing.

If it's under warranty:
TAKE IT BACK TO AN APPLE STORE.
Not much else to say...

Thanks for the info. All I need now is the Apple Time Machine. But not Apple TimeMachine.

#holythreadbump