Weird Spots behind ThunderBolt Display Glass?

Discussion in 'Mac Accessories' started by AppleFanBoy888, Feb 26, 2012.

  1. AppleFanBoy888 macrumors member

    Joined:
    Apr 17, 2010
    #1
    Hello all,

    I have a ThunderBolt Display I just bought a few weeks ago and it seems to developed weird spots around the inside of the screen. I can only see it when I shine light on the screen and it doesn't affect the picture quality of the screen. Should I make a appointment with Apple and does anyone else experience this problem?

    Thanks
     

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  2. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #2
    Are the spots inside or outside? If inside, maybe it is some residue coming from production of the screen?

    Either way, if you are not happy with the product - take it back to be looked at :)
     
  3. AppleFanBoy888 thread starter macrumors member

    Joined:
    Apr 17, 2010
    #3
    I am 99% sure it's on the inside. I tried cleaning it with microfiber cloth and it won't disappear.

    I know but it's such a PITA to lug this thing to the Apple Store. :( I just wanted to know if anyone experienced this problem before I make an appointment with Apple.
     
  4. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #4
    Yeh, I can understand that! It certainly isn't light. But sorry, I've had no experience in that regard.
     
  5. Lennyvalentin macrumors 6502a

    Lennyvalentin

    Joined:
    Apr 25, 2011
    #5
    It could be condensation/residue deposited due to condensation.

    Do you have a humidifier near/in the same room as the display? Its manual warns against using these kind of devices with regular tap water (as does another PC monitor I own, so it's not just Apple), as it can cause mineral build-up on the screen.

    If you do have a humidifier, use de-ionized water in it or move it to another room. :)
     
  6. AppleFanBoy888 thread starter macrumors member

    Joined:
    Apr 17, 2010
    #6
    I do not have a humidifier but it has been humid this week (70%) and it's about 75F in the room the display is in. Could it be condensation? Will it go away or do I still have to bring it to Apple?
     
  7. Lennyvalentin macrumors 6502a

    Lennyvalentin

    Joined:
    Apr 25, 2011
    #7
    If the spots haven't gone away over the course of a couple hours or even days they probably won't, as thin layers of moisture don't tend to linger unless the water is trapped in a sealed (and usually cool) space, and Apple's displays can run pretty warm at high brightness levels. There's even a fan in the power supply that wafts around warm air inside.

    It is possible to pull the front glass off in order to wipe it using a pair of large-diameter suction cups as shown by for example Apple repair specialist iFixit (it's held in place with magnets), but they caution against this for risk of dust contamination reasons. If you have access to a clean room as found in for example microprocessor foundries or harddrive manufacturing facilities, do it there. :)
     
  8. AppleFanBoy888 thread starter macrumors member

    Joined:
    Apr 17, 2010
    #8
    I decided to make a appointment with Apple but I'm unsure how to show this to Apple as it's only visible with a flashlight. :confused: It feels so minor but it's bugging me so bad.
     

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