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Weird upgrade status @ att.com

O

og1

macrumors regular
Original poster
Oct 6, 2008
169
4
logged in tonight to pay my bill and just for kicks looked at my upgrade status for both lines. to note, last week it showed up normal and gave me an elegibility date and all. tonight it says the following:

"We apologize for the inconvenience, but we are unable to support this request online. Please contact Premier Support at 1-866-499-8008 Monday to Friday from 8:00 a.m. to 9 p.m. Eastern Time for assistance with your request. Please reference Error P1232 if you speak to a representative about this error."

any thoughts on this possibly relating to new hardware? or just a outage @att
 
Getting the same thing for my account too. It was fine in the afternoon though.
 
StephenRzucidlo said:
just checked mine it went from 6/24/2010 to i cant get an upgrade now with 2 year contract and $18 upgrade fee
Click to expand...

im hoping mine will too. i use the tool on apple.com and get this:

Available iPhone Prices
You qualify for the following iPhone pricing:


iPhone 3GS : 32 GB
iPhone 3GS : 16 GB
$299.00
$199.00

iPhone 3G : 8 GB
-$301.00
 
Now qualify for a full discount with a new 2-year contract instead of June 20th! What great news. So I'm guessing this means that the iPhone will be announced tomorrow, and released within the next few days? That's the only reason why I would see changing the dates of upgrade qualification.
 
Same here. I then went to the Apple site and went through the purchase of an iPhone to see eligibility there and got an error that they couldn't as I've a business account (which I don't have).

I know I'm eligible. I was eligible for the 3GS on release and never upgraded, so I'm a year out from being eligible.
 
og1 said:
logged in tonight to pay my bill and just for kicks looked at my upgrade status for both lines. to note, last week it showed up normal and gave me an elegibility date and all. tonight it says the following:

"We apologize for the inconvenience, but we are unable to support this request online. Please contact Premier Support at 1-866-499-8008 Monday to Friday from 8:00 a.m. to 9 p.m. Eastern Time for assistance with your request. Please reference Error P1232 if you speak to a representative about this error."

any thoughts on this possibly relating to new hardware? or just a outage @att
Click to expand...

I have the same message as well for all four of my accounts. I checked earlier tonight around 7 or 8 and got the standard list of options for upgrades.
 
It may have crashed... A bit obsessive I know but no lie, I've checked mine about 7 times today...
 
wdaleherring said:
It may have crashed... A bit obsessive I know but no lie, I've checked mine about 7 times today...
Click to expand...
i guess i coulda put this in the other thread. sorry for the sorta duplicate thread mods.
 
I'm in the clear for all my family talk lines, even a 3GS line that shouldn't clear. Also, one line that isn't an iphone says I can "iPhone" upgrade at an unknown discounted rate.

Don't know what ya'll are seeing. They opened the floodgates for me!
 
og1 said:
i guess i coulda put this in the other thread. sorry for the sorta duplicate thread mods.
Click to expand...

Lol, why did you quote me... and unless the mods say something to you don't worry about other jerks on here... just stay within a good range of the "borders" of the forum rules.
 
og1 said:
im hoping mine will too. i use the tool on apple.com and get this:

Available iPhone Prices
You qualify for the following iPhone pricing:


iPhone 3GS : 32 GB
iPhone 3GS : 16 GB
$299.00
$199.00

iPhone 3G : 8 GB
-$301.00
Click to expand...

If I were you, I'd upgrade to an iPhone 3G. Seems like you have quite a deal there.
 
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