Wells Fargo Apple Pay credit?

Rigby

macrumors 603
Aug 5, 2008
5,189
5,175
San Jose, CA
I have used both my WF credit and debit card with Apple Pay. I received the $20 statement credit for the credit card, but not the $10 for the debit card.
 

Davewithak

macrumors regular
Original poster
Mar 7, 2011
204
41
Anyone received their credit yet? Still nothing on my account, calling them soon.
 

wongster

macrumors regular
Sep 27, 2014
146
6
i've seen my $10 credit. was credited on 11/20/14. used it when they announced the promotion.
 

Davewithak

macrumors regular
Original poster
Mar 7, 2011
204
41
Just contacted Wells Fargo, told them I've used it several times since November. Confirmed the transactions with them. The rep told me she would submit a form for the credit and I should hear back in a few days.
 

mbfanos

macrumors newbie
Apr 12, 2011
20
7
I have received none for both the credit card and debit card. Maybe I'll have to call them next week
 

zyr123

macrumors 6502
May 31, 2009
478
47
Same here i emailed them and did not receive the credit yet. I use my platinum debit card on apple pay.
 

armandxp

macrumors 6502
Jun 29, 2010
380
43
Orlando, FL
Never received mine, either. Have both credit and debit cards with WF. They've taken down the CC $20 promo page. When I called, they acted completely unaware of the promotion. Said I'd hear something back in two business days....Thanks for reminding me about this promo. Can't trust a bank for sure.
 

goofy1958

macrumors regular
Oct 7, 2011
156
20
I haven't received mine either, and I sent an email to customer service. They replied that the credit period ended on November 30th (I used it on Dec. 6th). :eek: Really?? The web page - which I sent them a copy of, stated Jan 1, 2015. Apparently the left hand does not know what the right hand is doing. I'm still awaiting an answer, and will let you know.
 

goofy1958

macrumors regular
Oct 7, 2011
156
20
So an update. After a few emails back and forth, and then a phone call, Wells Fargo is apparently NOT going to live up to that promotion. Both an email response and the customer service rep on the phone stated that there never was a $10 credit for a debit card, and only the $20 credit for a credit card used prior to Nov. 30th. They claim they cannot find any information in their system that the $10 credit for using a debit card ever existed. You have got to be kidding me!?!?! :mad:
 

Böhme417

macrumors 6502a
Mar 11, 2009
607
656
I'd definitely call. I've had had promotional credit issues with both amex and my personal bank. They just don't want to give you money unless you go after them for it.
 
Last edited:

McPc

macrumors 6502
Sep 30, 2012
351
17
CA
Yea, I almost forgot about that! I never did receive a $10 credit for using my WF Debit Card. Will have to inquire about it; used it on Day 1.
 

Davewithak

macrumors regular
Original poster
Mar 7, 2011
204
41
Wow, I can't believe so many people are having trouble with the promotion. I still haven't received the credit, so I'm going to call tomorrow and check on the status of the form the last rep filed for me.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.