Hello Harry,
Sometimes the brand and dye of the DVD surface may not be compatible with some players.
Have you tried just one brand or several brands?
Could you please list the brands you have used and whether each one is a DVD+R, DVD-R or DVD+RW?
I have just checked at Sony's website and it says the following about the BDP-S350:
BD-R/RE Read Compatibility : Yes (BDMV & BDAV format)
BD-ROM : Yes
CD (CD-DA) : Yes
DVD Playback : Yes
DVD+R Read Compatibility : Yes
DVD+RW Read Compatibility : Yes
DVD-R Read Compatibility : Yes (Video Mode and VR Mode)
DVD-RW Read Compatibility : Yes (Video Mode and VR Mode)
JPEG Playback : Yes
x.v.Color Technology : Yes
Hopefully good news:
There's a firmware update for this player.
It's version 024, dated 05/27/2011:
Link: http://esupport.sony.com/US/perl/model-home.pl?mdl=BDPS350
Well, that's all I have to say for now.
-John
Hi John,
Thanks for your reply. All the disks I used are DVD-R, and I have about 4-5 different brands...including Sony, Phillips, Fujifilm, Memorex and some that I got from work with no name on them. Let me try this update and see what happens...
Thanks,
Harry