I have a new MacBook Pro 2.66 i7 with 8GB of ram. I'm running 10.6.3. I have random Kernel crashes (the gray creeping screen crash that tells me to restart). What am I supposed to do? So far, I've repaired permissions, zapped the PRAM, run AppleJack, and none of these have cured the problem. What is this kind of crash? Is it caused by software or hardware? What am I supposed to do? Might it help to install the 10.6.4 combo update? Can this make things any worse? Or, should I just take the MBP to the closest Apple store? Finally, after each crash I get a "report it to Apple form". Is there a way I can copy the contents to send it to an Apple proficient friend? There's not way to print it or convert it to a .pdf that I can find. Any and all help will be deeply appreciated. Thank you. Steve PS. The Internet seems inordinately slow on this machine. Can the problems be related?