Hey, I'm just curious what Apple are like with returns in there 14 day period (I'm thinking of returning my iMac). I have a few questions, I would be grateful for any answers. First off say you rip the box a little while opening it, or you throw away the film that covers the screen. Are they fine taking things back like this or really strict? (I haven't done either btw, I'm just curious). Do I have to do anything software wise to the machine? Erase and install or anything like that? This might sound stupid but you can open the product and use it before sending it back yeah? Or is this one of the return polices where the item must be unopened? Lastly if I open the product and use it for a few days, can I send it back because I just don't like it or does there have to be a fault? To be honest what I'm really asking is are they a fair company when it comes to returns or are they a pain? I've had no experience with ordering from Apple direct so I have no idea. Thanks!