What are my options?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Xcallibur, Feb 27, 2012.

  1. Xcallibur macrumors 6502a

    Xcallibur

    Joined:
    Jul 24, 2011
    Location:
    Manchester
    #1
    I've had the 4S for around 16 days now and problems with the phone still persist, is there any way I will receive my money back or will they insist upon repairing it?
     
  2. LiesForTheLiars macrumors regular

    Joined:
    Jan 12, 2011
    #2
    Their return policy is 14 days. What problems are you having? By default, you have a 1 year warranty.
     
  3. Xcallibur thread starter macrumors 6502a

    Xcallibur

    Joined:
    Jul 24, 2011
    Location:
    Manchester
    #3
    Yeah, I was wondering if the staff would allow some lee-way and the problems are associated with the network, I'm not receiving texts/calls until days later and I am frequently unable to make calls due to the phone disabling the ability to do so (the call button does not respond), the network signal bar freezes too.
     
  4. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #4
    You might have a defective device.
    Bring it in and they will replace it.
    Also try a restore and setup as new to see if those bugs are software related to your backup file.
     

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