We bought a USB/FW external HDD two days ago. Its role is to backup data. My dad goes to switch on his laptop, and the HDD is clicking, has a grinding sound... It's failed. Three years, used every day, and it has to fail now. Awful thing is, it was that new we didn't have a chance to backup onto that drive. Lucky he has done backups of his address books etc two weeks ago onto a 1GB pen drive, but still not the large backup of his documents. New HDD is easy, but trying to get the docs back may be harder. Just tried Windows CD and Knoppix to recover the data to the external drive, both wont load the HDD. Moral of the story, backup ASAP when you get an external HDD.